I'd imagine most people use their Switch incredibly casually, lack of 'enthusiast features' was never going to be a concern to Nintendo.
I keep seeing people mention folders for example and I don't even know what it's in reference to, I have no idea what i'd expect to try and put in folders on my Switch.
As for other things, i've never had issues with the WiFi, i've never had issues with the joycons drifting, the store is functional but expensive (as most seem to be, so I rarely use it), bluetooth headphones - IIRC even the latest Xbox and PS5 don't natively support bluetooth audio, so not surprised to see Nintendo not doing it either.
I won't comment on friends system or online because I don't use mine online.