Virgin Media Discussion Thread

the-evaluator · 7 Aug 2022 at 08:22

Craigius said:
It’s got to be the NAT hair pinning how do I get round that

If the VM Hub can't deal with hair pinning (and it wouldn't surprise me if it can't) then you'll either need to access the cameras using their internal IP address or put the VM Hub into modem mode and use a different router that supports hair pinning,

Cavallino · 7 Aug 2022 at 21:27

Folks... Im a bit confused about FTTP.

I called Sky who claimed I can get the fastest gigabit connection.
But I havent seen anyone near my property installing open reach.
Am I right in saying they have to bring fibre right to the property?

We have no telegraph poles or anything like that in our area, I wonder do they have to dig up the ground to lay the fibre to the property? Or am I geting the wrong end of the stick here?

ChrisD. · 7 Aug 2022 at 22:24

Cavallino said:
Folks... Im a bit confused about FTTP.

I called Sky who claimed I can get the fastest gigabit connection.
But I havent seen anyone near my property installing open reach.
Am I right in saying they have to bring fibre right to the property?

We have no telegraph poles or anything like that in our area, I wonder do they have to dig up the ground to lay the fibre to the property? Or am I geting the wrong end of the stick here?

It’s most likely going to use the underground ducts.

Cavallino · 7 Aug 2022 at 22:26

ChrisD. said:
It’s most likely going to use the underground ducts.

I see. But... weve not had anyone round here digging up the roads.... or is it using existing infrastructure?

Craigius · 7 Aug 2022 at 22:38

the-evaluator said:
If the VM Hub can't deal with hair pinning (and it wouldn't surprise me if it can't) then you'll either need to access the cameras using their internal IP address or put the VM Hub into modem mode and use a different router that supports hair pinning,

Thanks mate looks like you are spot on. The old hub 3 did support it.
Oh well I’ll have to look into this when I have more time I have just run a Cat5e cable to the office to get full speed in there! Just waiting for the switch to be delivered.

ChrisD. · 7 Aug 2022 at 23:21

Cavallino said:
I see. But... weve not had anyone round here digging up the roads.... or is it using existing infrastructure?

Literally no idea. The ISP will book out Openreach or whoever and they’ll do a survey.

Sparx · 8 Aug 2022 at 08:16

Cavallino said:
I see. But... weve not had anyone round here digging up the roads.... or is it using existing infrastructure?

They don't need to dig up the road a lot of the times, they'll often only dig if they have to excavate to clear blockages.

They've likely blown the fibre underground into the existing conduit running around your area, no digging required for that they just open up the chambers. It can be a very swift and non-invasive job, so you may well have not even noticed the day they did the work.

For the actual install, the Openreach engineer would just need to blow a fibre to your property and fit the ONT.

beachBOYken · 8 Aug 2022 at 10:50

Is it possible or has anyone ever negotiated a better deal via VM WhatsApp number?

OrionTC · 8 Aug 2022 at 11:56

Is there any way to predict what kind of Virgin service I am likely to get in my area? In theory if I know how many people use it I can see how over subscribed it will be?

When I lived at my parents back in the blueyonder days it was amazing but now I'm very cautious about touching them again especially when it comes to gaming.... But my current 45mb down vs 1 gig down is tempting....

chroniclard · 8 Aug 2022 at 12:05

OrionTC said:
Is there any way to predict what kind of Virgin service I am likely to get in my area? In theory if I know how many people use it I can see how over subscribed it will be?

When I lived at my parents back in the blueyonder days it was amazing but now I'm very cautious about touching them again especially when it comes to gaming.... But my current 45mb down vs 1 gig down is tempting....

Not really, but you could try looking on the community forums or googling for issues......may be a bit "needle in a haystack" unfortunately.

There is a cooling off cancellation period I think, so if its dross you can bin it off?

OrionTC · 8 Aug 2022 at 12:45

chroniclard said:
Not really, but you could try looking on the community forums or googling for issues......may be a bit "needle in a haystack" unfortunately.

There is a cooling off cancellation period I think, so if its dross you can bin it off?

cheers. yeah just a bit hestitant even though as you say I think you get 14 days. the better internet dashboard website kind of tells me how many people have it i think.

like this for example:

But not sure if that's 100% accurate.

chroniclard · 8 Aug 2022 at 13:15

Well, my area according that dashboard is slightly more populated with VM users and, touch wood, my connection has been fairly solid for 10 years at this house.

Unsure its helpful or not.....

OrionTC · 8 Aug 2022 at 13:50

chroniclard said:
Well, my area according that dashboard is slightly more populated with VM users and, touch wood, my connection has been fairly solid for 10 years at this house.

Unsure its helpful or not.....

yeah suppose it all depends, my mum and dad have Virgin but prob use 1% of the connection vs say a family of 4 on the street ... would make a big difference lol.

just going to have to roll the dice i think. cheers for the replies

dlockers · 8 Aug 2022 at 13:52

I've moving on Thursday and I've asked them to port my deal for £20. I'll see how we get on for a month then decide. If you could move and FTTP was available - would you guys be tempted by EE/BT? I get a discount on EE as I have a phone with them but not sure if BT is a better option as they're the carrier anyway.

Or would you stay Virgin?

Caged · 8 Aug 2022 at 13:52

OrionTC said:
cheers. yeah just a bit hestitant even though as you say I think you get 14 days. the better internet dashboard website kind of tells me how many people have it i think.

like this for example:

But not sure if that's 100% accurate.

That's not what those dots are. They are from ThinkBroadband data and they reflect postcode availability of services.

chroniclard · 8 Aug 2022 at 14:00

dLockers said:
I've moving on Thursday and I've asked them to port my deal for £20. I'll see how we get on for a month then decide. If you could move and FTTP was available - would you guys be tempted by EE/BT? I get a discount on EE as I have a phone with them but not sure if BT is a better option as they're the carrier anyway.

Or would you stay Virgin?

While I dont have much of an issue with my connection I think I would likely move, just to try out something else/the improved latency on fibre.

That said VM will be doing 2gig connections at some point and if they can improve their network.......

OrionTC · 8 Aug 2022 at 14:03

Caged said:
That's not what those dots are. They are from ThinkBroadband data and they reflect postcode availability of services.

ahhh bugger. thanks for clearing that up.

ChrisD. · 8 Aug 2022 at 14:31

dLockers said:
I've moving on Thursday and I've asked them to port my deal for £20. I'll see how we get on for a month then decide. If you could move and FTTP was available - would you guys be tempted by EE/BT? I get a discount on EE as I have a phone with them but not sure if BT is a better option as they're the carrier anyway.

Or would you stay Virgin?

100% FTTP. EE use BT, so get whatever is cheaper after cash back deals and any extras you want.

Sycho · 8 Aug 2022 at 17:56

Installed my HUB5 today was very easy just a case of remove and plug n play.

WiFi seems a lot better too.

Craigius · 8 Aug 2022 at 21:43

Sycho said:
Installed my HUB5 today was very easy just a case of remove and plug n play.

WiFi seems a lot better too.

How are you finding the speeds