Noble chair. replacement base?

bigmike20vt

bigmike20vt

bigmike20vt

Soldato
Joined
23 May 2006
Posts
8,347
hi
I have a noble chair. it's done really well for the last 3 or so years as a full time WFH chair over lockdown. the main part is still in good shape but this morning one of the legs on the base snapped.

is it possible.to buy just the base part? it seems attached just by some Alan key screws.

in the mean time am gonna see if any old knackered chairs at work may have compatible base.
the attach image button seems to be greyed out

so here is a link

Shared album from Mike

Tap to view!
photos.app.goo.gl photos.app.goo.gl

thanks
 
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Message OcUK via the support page and they should sort you out as a warranty claim.

Literally just did this for my brother in law 2-3 weeks ago who also had a snapped leg on the base. He got a reply the next morning and OcUK replaced it straight away, great service. Pretty sure it’s 4-5+ years old too.
 
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Just a quick update and a thank you to @Sparx for suggesting i try my luck on a replacement part, as well as to overclockers who have gone above and beyond by sending me out a replacement base for my chair, despite being a bit out of warranty.

hopefully


hopefully my back will be saved by the weekend :D

edit and the new part has arrived.... great service.
 
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bigmike20vt said:
Just a quick update and a thank you to @Sparx for suggesting i try my luck on a replacement part, as well as to overclockers who have gone above and beyond by sending me out a replacement base for my chair, despite being a bit out of warranty.

hopefully


hopefully my back will be saved by the weekend :D

edit and the new part has arrived.... great service.
Click to expand...

Hi Mike, can I ask what was wrong with your base? I can see the leg has snapped but curious what issues you’ve had with your base and did it cost you anything to replace? Also which model did you have?
My Hero base has started falling apart but is just out of warranty. Slightly disappointing if I’m honest.

Thanks in advance.
 
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adam1v said:
Hi Mike, can I ask what was wrong with your base? I can see the leg has snapped but curious what issues you’ve had with your base and did it cost you anything to replace? Also which model did you have?
My Hero base has started falling apart but is just out of warranty. Slightly disappointing if I’m honest.

Thanks in advance.
Click to expand...
the leg snapping was the issue.

other than that I can't knock it. looking at the base compared to say my work office chair there is less bracing to strengthen it but I guess if I get another 4 years out of it I will be happy.

I didn't pay anything for the new part.
 
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bigmike20vt said:
the leg snapping was the issue.

other than that I can't knock it. looking at the base compared to say my work office chair there is less bracing to strengthen it but I guess if I get another 4 years out of it I will be happy.

I didn't pay anything for the new part.
Click to expand...

Thanks Mike, which Model did you have?
 
Got mine for 4-5years and I'm not lightest one...Hopefully mine won't snap anytime soon :( Although good to know that OCuk & Noble looking after their customers.
 
Sparx said:
Message OcUK via the support page and they should sort you out as a warranty claim.

Literally just did this for my brother in law 2-3 weeks ago who also had a snapped leg on the base. He got a reply the next morning and OcUK replaced it straight away, great service. Pretty sure it’s 4-5+ years old too.
Click to expand...
Same but left arm armrest which broke on mine.
 
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