I guess if your mortgage lender (who tecnically owns the property until it's paid off) ....
Yeah I see this a lot on forms. Like: "do you own your own home". They would be better to ask more specifically whether you in fact rent or have a mortgage or fully own with no outstanding debt. Most forms for things like car insurance tend to ask in this way.
...doesn't supply you with that info once the mortgage is settled... I mean they will have to transfer the deeds of ownership from MortageLender.com to @jaybee ? so the actual work will already be done.
It does seem remiss to destroy copies of deeds, although, any paper deeds are just 'copies' of what's held at the land registry, rather than authoratitive documents... you'd think at least they would mail you any physical copies, or PDF them and email them, to you...hardly a big job.
But what is the crux of the problem here? What is the difference between receiving any docs or not? Is @HangTime saying he does not have some documents and only the lender has/had some of them? Which ones would they be?