Virgin Media Discussion Thread

[Sparx]

Has anyone got any advice? Feels like the best option at this point would be to take a chance on a different provider. Are Virgin likely to offer me any better?

Move to the better FTTP provider for 1/1Gb internet.

 

[200sols]

Virgin would not offer me a good deal this time so I've cancelled. Going with Toob fttp instead.

 

[jaybee]

Is it possible to get ONLY virgin TV without their broadband?

 

[Caged]

No

 

[Ice Tea]

Virgin Media Set to Open Upgraded Full Fibre Network to UK Customers

Several credible sources have informed ISPreview that broadband ISP Virgin Media (O2) is gearing up for an important new product launch, which is expected to oc

www.ispreview.co.uk

 

[alex24]

Hopefully that means modem mode on 5x gets sorted or we can get an ONT instead. Or a whole new set of customers get to experience the Hub 5x in its current state.

 

[Ad_Augendae]

Virgin Media Set to Open Upgraded Full Fibre Network to UK Customers

Several credible sources have informed ISPreview that broadband ISP Virgin Media (O2) is gearing up for an important new product launch, which is expected to oc

www.ispreview.co.uk

It's all well and good, but we still have HFC around here and no sign of Fibre. Even then it would only be available to New Customers. It's makes yer teeth ache!

 

[panthro]

Does anyone know why (apart from it being not very good) my Hub 5 is not picking up my NAS IP under DHCP? It has every single connected device listed except the NAS. DHCP is enabled in Truenas and the IP is static.

 

[MassiveJim]

Hopefully that means modem mode on 5x gets sorted or we can get an ONT instead. Or a whole new set of customers get to experience the Hub 5x in its current state.

I have mine running in modem mode.

 

[Caged]

Using the 10Gb interface?

 

[Ayahuasca]

Anyone else having issues today with certain sites? Some are loading fine, others are unreachable.

 

[Ad_Augendae]

I don't use virgin DNS

Virgin Media is DOWN leaving thousands of Britons without internet

According to DownDetector, the issues started at around 10:30am, and are affecting customers across the UK.

www.dailymail.co.uk

 

[MassiveJim]

Using the 10Gb interface?

no, the 10gb port is used to access the router/modem only when it is in modem mode. but my home network is all 1Gb and my connection to virgin is 1Gb so its not a limitation for me.

 

[whiskycycle]

no, the 10gb port is used to access the router/modem only when it is in modem mode. but my home network is all 1Gb and my connection to virgin is 1Gb so its not a limitation for me.

5x in modem mode?! Working fine?

 

[MassiveJim]

5x in modem mode?! Working fine?

Yeh seems to be.
It is hidden though ie you can't navigate to the option to turn it on through the Web address you have to use a direct link.

http://192.168.0.1/?page=modemmode

 

[whiskycycle]

Yeh seems to be.
It is hidden though ie you can't navigate to the option to turn it on through the Web address you have to use a direct link.

http://192.168.0.1/?page=modemmode

You using a separate router?

 

[MassiveJim]

You using a separate router?

Yeh, you have to if the Virgin router is in modem mode

 

[MassiveJim]

So I've come home tonight to no Internet. Rang the helpline which read out some instructions then said thanks for calling and hung up. I heard that virgin customer service wasn't the best, how do I talk to somebody?

Also when the optical cable is connected to the box on the wall I'm assuming I should be able to see a light coming out of it?

 

[ChrisD.]

Never look into the fibre!

 

[MassiveJim]

had an engineer booked for today, but the internet came back on about 4/5 hours after my last post, so I cancelled it last night.
Internet has just gone down for the 3rd time since installation on Feb 17th.