Soldato
- Joined
- 18 Oct 2002
- Posts
- 12,285
- Location
- England
Ill throw some other things I have read around the net and reddit and over on servethehome forums and my own personal experiences with those 3 big brands over the last 7 years of mini pcs.
Miniforums = poor product support at times, rejecting warranty claims, asking customers to pay to ship item back to china which cost too much, or attempting to offer lower spec replacement parts.
GMKTec = poor support, ignored support emails and warranty claims.
Beelink = ok to good support, they respond and they tend to honour warranty claims. Typically much higher QC and build but can still have their fair share of issues.
Overall anything from china, I like to think of it as products without warranty. And if you get warranty or support its luck. GMKTec and miniforums have questionable engineering skills, I recently got the GMKTEC G9 nas, omg the amount of hardware issues with it. Check Jeffs GMKTEC G9 nas review on YT he goes into it a lot more, you would think a company releasing 100s of mini pcs after several years would know how to get basic cooling right but nope. Mini forums tech support also tell fibs a lot, I have emailed them over the last few years with product suggestions which they always claim are coming.
Id recommend buying from Amazon direct any mini pc, this way you have a retailer that has no choice but to refund/exchange when things go wrong. But I understand its more expensive so if you go the aliexpress or manufacturer direct route just remember you may not get any warranty claim or support.
Miniforums = poor product support at times, rejecting warranty claims, asking customers to pay to ship item back to china which cost too much, or attempting to offer lower spec replacement parts.
GMKTec = poor support, ignored support emails and warranty claims.
Beelink = ok to good support, they respond and they tend to honour warranty claims. Typically much higher QC and build but can still have their fair share of issues.
Overall anything from china, I like to think of it as products without warranty. And if you get warranty or support its luck. GMKTec and miniforums have questionable engineering skills, I recently got the GMKTEC G9 nas, omg the amount of hardware issues with it. Check Jeffs GMKTEC G9 nas review on YT he goes into it a lot more, you would think a company releasing 100s of mini pcs after several years would know how to get basic cooling right but nope. Mini forums tech support also tell fibs a lot, I have emailed them over the last few years with product suggestions which they always claim are coming.
Id recommend buying from Amazon direct any mini pc, this way you have a retailer that has no choice but to refund/exchange when things go wrong. But I understand its more expensive so if you go the aliexpress or manufacturer direct route just remember you may not get any warranty claim or support.