Ive no idea to be honest. Ill let you know in a year.
BT Infinity & FTTx Discussion
- Thread starter michellez
- Start date
Ive mentioned this in some previous posts but I had a terrible experience with vodafone. Not sure why but they couldnt fix it so I cancelled in the cooling down period and moved to another provider, Ive used BT,sky,plusnet,vodafone and aquiss all using the same line and same hardware and only voda gave issues. So personally I would say plusnet but YMMV.
I'm still strongly considering Zen, I hear they aren't as good as they used to be. But surely they are better than the likes of Plusnet. Prince wise it's the difference between Plusnet and 900mb and Zen 500mb or Aquiss 150mb
If I had to choose between PlusNet and Zen, it would be PlusNet.
Same here, PlusNet for roughly 12 years, CS is always responsive when needed, once for storm damage to line and the other when the power supply went on their router after a power cut. Use my own router these days and the service just plods along without issue. No AltNets in my area so its just a choice between the big names.
Have Zen fallen that far?
My brother had endless issues with Plusnet up until last year, So much so, They let him leave 2 months into his contract FOC.
Their CS has gone downhill due to management restructure where new higher ups wanted to adopt a more TalkTalk/VM style approach and increase their revenue. Apparently lots of the decent staff left at the time. Things may have changed, but I'd still never recommend them. When I had latency issues with them, their attitude was 'what are you complaining about, go away annoying customer'. They eventually let me end my contract without penalty as I argued they had made a change to my services without notifying me. Essentially they migrated me onto their Plexus network and my latency went from 5ms to 20ms overnight. Then there's the Manchester/London gateway lottery issue. I just don't see them as a premium provider anymore. I moved to Aquiss and my latency went back to 5ms, and remains so with EE. There was a massive thread on Thinkbroadband about it a few years ago. The way they spoke to me and went about it all really left a bitter taste in my mouth and quite frankly I never want anything to do with them again.
That is understandable and not good to hear to be honest.
I guess I will exercise caution when the inevitable renewal comes up. I have been eyeing up IDNET recently though but shall see.
They use Zen backhaul IIRC, and I also forgot to mention that at times I wasn't happy with the speed on the 900 Mbps tier with Zen.
EE BTW, has been utterly flawless. I get 1.6 Gbps 24/7, I've never experienced any slowdown since I switched over. I've no idea what their CS are like for Broadband, but whenever I've had to speak to them relating to my SIM only deal they've been great.
I had heard that IDNet used Zen backhaul. I might even look into Olilo who are aiming to do a 3 month contract on BT Openreach.
I'd read a lot especially about billing issues with Plusnet.
Pretty sure Ollio is run by a guy who left an alt net and wasn't very nice. I think @Rainmaker made a post about it somewhere.
Yeah I believe it was Yayzi. At least it would only be a tie in for 3 months so perhaps worth a shot.
Not guilty, m'lud.
Roger that!
Presume you've had to phone up each year or two years to get a half decent price?
Sadly, that would be right.@Avalon perhaps?
Yayzi ended up on a stop sell with CF and haven't on boarded anyone on CF for a year at this stage. It's been suggested this - along with the multiple shifts from one back end provider to another - may have had something to do with payments not being made. Liam oversaw the last migration - one of several that year, but this time it resulted in average speeds under 5k, yes that's kb and yes, that's slower than dial-up - to a new back end provider and then bailed, but had seemingly already decided to set up Olilo. Martin was left to run Yayzi, decided that it would be easier to ignore people asking questions and just deleted posts after two weeks on the forum, I asked some quite fair but pointed questions and the final line was something along the lines of 'or do we have t wait till we wake up one day and it's all over ISPReview?' How strange that a few days later that's exactly what happened. Martin is launching NuFiber and seemingly relying on bringing the current Yayzi customers with him. Liam is still seemingly doing the day job, which is why support will be in the form of forum/discord and usually provided by his enthusiastic band of
In short, Yayzi had a lot of promise (aka Liam made the right noises), I genuinely hoped it would work out, but it massively failed to live up to them, or even learn lessons from mistakes that were made. I had more 'static' IP's on Yayzi in a year than in almost 5 years on VM with a dynamic IP, same with outages, back end provider changes, the continual use of IP ranges that weren't correctly geo-located and failed promise after failed promise of lessons being learnt. In short, I wouldn't trust Liam or Martin with a steaming bucket of crap, and anyone who does should really have a look at Companies House before doing so, the history of the 'Yayzi' brand is an interesting one spanning multiple companies and nobody seems to like to file accounts on time. We now have one of the Olilo co-founders (and former Yayzi forum mod) on here with two accounts who's already been told very clearly that the crap they tried pulling on reddit and got shot down for won't fly here either. Ironically, since Liam left and Martin went into denial, Yayzi's actually been fast, stable and cheap, admittedly that's due to Exascale who now seemingly doing everything, i'm still on a 1.2/1 profile for £29 and DHCP rather than PPPoE.
If you want quality, Martin @ Aquiss will be doing 6 months half price around now, PPPoE is an issue for me on a UDM-SE, if you want not awful, Zen/IDNet aren't as good as Zen of old, but could be a lot worse (think Vodafone). If you want DHCP/fast/cheap then Sky is probably worth a look, be aware of the court documents that outlined the level of monitoring they do/how it is used to target those who may infringe it's other business interests and uses that data to drive it's wider enforcement activities, and if you fancy a dice roll, if what was TTB pre sell-off are still handling TT residential CF customers like they used to (they got a sizable management contract to leave with), then TT may be worth a shot. If you want to ignore history and like being the guinea pig for someone learning how to play 'ISP' who does a very decent apology when things go wrong, then I suppose you you might want to try Olilo, but I really wouldn't.
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