Goodbye BeThere! Where shall I go? :(

Jaffa_Cake · 10 Dec 2008 at 22:46

After 2 months worth of problem I have decided to leave BeThere due to having a 120 ping every day, which somewhat affects my "hardcore" gaming habbits

I have been doing some looking around on the UK isp "ratings" pages and am stuck as to who to go to, ADSL24, 02 have caught me eye so far.

Preferably no contract and the faster the download the better.

And... I don't need any email accounts, i dont need any webspace and i don't need a static ip

tipsy · 10 Dec 2008 at 23:13

o2 is the same network as bethere and yeah I'd recomend adsl24 if you dont have a sky package and your exchange isnt fully unbundled.. see whats available to you.

kev

jamjar · 10 Dec 2008 at 23:21

tipsy said:
o2 is the same network as bethere and yeah I'd recomend adsl24 if you dont have a sky package and your exchange isnt fully unbundled.. see whats available to you.

kev

Yeah this is my problem , but what LLU Unbunded ISP's are there ? only know Be , O2 , UkOnline , Sky , and there getting a up and down review ,seems the ISP world needs a look at :confused:

daveyp · 10 Dec 2008 at 23:48

http://www.ispreview.co.uk/review/top10.php

Daegan · 10 Dec 2008 at 23:54

jamjar said:
Yeah this is my problem , but what LLU Unbunded ISP's are there ? only know Be , O2 , UkOnline , Sky , and there getting a up and down review ,seems the ISP world needs a look at

Be + o2 = same network
UKOnline + Sky = same network

Those are your only two (decent) LLU options.

jamjar · 11 Dec 2008 at 00:06

Daegan said:
Be + o2 = same network
UKOnline + Sky = same network

Those are your only two (decent) LLU options.

Thanks ,yeah thats what i thought , but don,t you have to have Sky T.V to go for the LLU service ? :confused:

wij · 11 Dec 2008 at 00:49

IMO at the moment if you don't care for the cost then Zen are probably going to offer the best service, support, speed and consistency of any of the non-llu providers.

Enta have capacity issues too it would seem, but they offer a very good value for money service and my experience of ADSL24 has always been positive, so much so that when 21CN rolls into my exchange at the start of the new year I think I will be ditching Be if theres no sign of things improving and returning to them.

Hyper · 11 Dec 2008 at 01:29

I always wondered how much longer BE could keep up this high performance while taking on huge quantities of customers.

Deleted member 77746 · 11 Dec 2008 at 10:33

Jaffa_Cake said:
After 2 months worth of problem I have decided to leave BeThere due to having a 120 ping every day, which somewhat affects my "hardcore" gaming habbits

What problems are you getting?

Jaffa_Cake said:
I have been doing some looking around on the UK isp "ratings" pages and am stuck as to who to go to, ADSL24, 02 have caught me eye so far.

O2 are with BE *

Jaffa_Cake said:
Preferably no contract and the faster the download the better.

You won't get another ISP with no contract or faster downloads other than Be * to be honest.

Jaffa_Cake said:
And... I don't need any email accounts, i dont need any webspace and i don't need a static ip

Well done.

Zen are good but have 25gb download limit and contract of 12 months.

People complain but I wish they would just calm down, people want everything now now now now now now now now now!!!!

Jaffa_Cake · 11 Dec 2008 at 13:57

optitech-uk said:
What problems are you getting?

Every day between around 5pm and 1:30am my ping goes from the usual 25/30 to 110/120 and it causes a large amount of grief for me.

What would people say to Virgin 20mb offer? Contract however is the only negative for me I can see, not heard any bad things yet

Dave85 · 11 Dec 2008 at 15:00

if your in a virgin area get it.

FrenchTart · 11 Dec 2008 at 15:13

Hyper said:
I always wondered how much longer BE could keep up this high performance while taking on huge quantities of customers.

It's simply a capacity issue that's being worked on.

As a comparison, I'm on o2 in Manchester and get decent pings and a consistently maxed out 23.5mbit connection.

DIABLO · 11 Dec 2008 at 15:42

Zen are monthly contract not 12 as previously stated. And they are the about the most relyable ISP in the country but you pay for that in cost and a cap.

Jaffa_Cake · 11 Dec 2008 at 20:54

Just about to press the order button on Virgin. Looking forward to being rid of my useless phone line.

harris1986 · 11 Dec 2008 at 21:20

congrats you are doing the right thing leaving bethere! this is my tracert to bbc.co.uk

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\blah>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.253.68]
over a maximum of 30 hops:

1 31 ms 99 ms 99 ms 192.168.1.254
2 * * * Request timed out.
3 * * * Request timed out.
4 30 ms 31 ms 31 ms bbc-gw0-linx.prt0.thdoe.bbc.co.uk [195.66.224.10
3]
5 30 ms 31 ms 31 ms 212.58.238.129
6 36 ms 31 ms 31 ms te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

FrenchTart · 11 Dec 2008 at 21:52

Mine:

1 1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 * * * Request timed out.
4 25 ms 24 ms 25 ms bbc-gw0-linx.prt0.thdoe.bbc.co.uk [195.66.224.10
3]
5 24 ms 25 ms 29 ms 212.58.238.129
6 25 ms 24 ms 26 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]

(o2, Manchester)

If you're unlucky enough to be in one of the bad areas at the moment then indeed o2/Be are probably awful...However, it's a temporary problem. They've always sorted this kind of thing very quickly in the past.

harris1986 · 11 Dec 2008 at 22:14

agreed but I used to have 6-10ping with BT8mb then when I first had Bethere it went to 15-20 now i'm lucky if i see below 50! I have raised numerous support tickets and they claim that my ping is within the normal and perfectly acceptable!!

Jaffa_Cake · 13 Dec 2008 at 18:36

If anyone is interested in an update:

I requested my MAC code but didn't order anything from Virgin. BE appear to have actually fixed my problem, 30 ping solid all day today and yesterday. I'm actually happy!

My route has changed completly

harris1986 · 13 Dec 2008 at 18:59

hmm you using the thompson router jaffa?