InstallShield Catastrophic failure installing LG software

Soldato
Joined
4 Dec 2002
Posts
3,941
Location
Bourne, Lincs
I am trying to install the LG OnScreen Control for my monitor, however during the install it fails with the error:

Feature: OnScreen Control
Component:
File:
Error: Catastrophic failure

The installer then quits out.

I have tried running it in compatibility mode, as administrator. There are no updates waiting to be installed on my Windows 10 machine.

Sadly Google is not being much help trying to hunt down the error.

Anyone have any suggestions?

Thanks

Kimbie
 
Associate
Joined
21 Jan 2019
Posts
2
I am trying to install the LG OnScreen Control for my monitor, however during the install it fails with the error:

Feature: OnScreen Control
Component:
File:
Error: Catastrophic failure

The installer then quits out.

I have tried running it in compatibility mode, as administrator. There are no updates waiting to be installed on my Windows 10 machine.

Sadly Google is not being much help trying to hunt down the error.

Anyone have any suggestions?

Thanks

Kimbie


This happens because you have "controlled folder access" activated under your windows settings. Deactivate it briefly to finish the installation.
 
Associate
Joined
21 Jan 2019
Posts
2
Well, I believe that "controlled folder access" is turned off by default, so it was probably turned off after the reinstallation.
 
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