Problem with ethernet connection on PC

gailjon · 12 Feb 2019 at 18:23

I have been fed up with the poor wifi signal to my PC so decided to get a pair of TP Link powerline adapters to hopefully get a better internet access to my PC for gaming.
The adapters arrived and I got them paired up, ethernet cable to PC and voila!, it worked great. I no longer had the annoying yellow symbol on BF5 and everything was great, with the ethernet connection showing fine in Windows.
And then it suddenly disappeared and I can't get the PC to recognise the the ethernet connection to the router. I keep getting the message from network troubleshooter that there is no valid Ip configuration.
Please help!
I have googled this to kingdom come with no luck anywhere and I am at a loss as to why the connection does not work. The wifi is fine as usual, just no ethernet connection after it worked fine.

Rannoch · 12 Feb 2019 at 18:30

Have you powered both adaptors off / on

gailjon · 12 Feb 2019 at 18:38

I did just that and the connection has returned!
Thanks for the very quick and helpful reply.
I had repaired them but not turned them off completely. Thanks again.

Rannoch · 12 Feb 2019 at 18:43

Avalon · 12 Feb 2019 at 23:04

May be worth checking your adapters are on the most recent firmware as this can often bring improved stability/compatibility.

bledd · 13 Feb 2019 at 11:42

This isn't an ethernet problem, it's a powerline problem.

Danny75 · 14 Feb 2019 at 10:43

Had some powerlines installed a few months ago. Despite my own PC being plugged directly into router, the ethernet lost connection completely a week later. I didn't know what it was so I just reset the ethernet adapter. Then two weeks later it happened again. This time I accessed the router settings with a laptop and saw that the powerline thingamajig had picked up the same IP address as my ethernet. I changed IP address to another number and it hasn't happened since. Not sure if that's the case with you. Worth a try if it happens again.

gailjon · 15 Feb 2019 at 08:33

Thanks for the info. It has been solid since restarting the adapters and now the internet signal is solid. It is not faster, but I am not getting the variable signal strength that I had on the weak wifi. This makes a massive difference to gaming,especially BF5.
Hopefully there will be no repeat of the dropped ethernet.

Deleted member 77746 · 15 Feb 2019 at 12:12

Check to see if there are any firmware updates for these adapters.

Quartz · 15 Feb 2019 at 12:45

gailjon said:
pair of TP Link powerline adapters

And now you know why people don't recommend them. Run a copper cable. The maximum length of 100m gives you plenty of room to go around doors

Deleted member 77746 · 15 Feb 2019 at 16:12

Yet I’ve had a pair running for 3 years now without a day downtime.