Hi all,
my wife and I have had multi-car policies in the last few years, initially with Admiral until 2016 then Direct Line until last month.
Neither of us have ever had a fault claim.
In November the renewal quote for my wife was ok and she went with it. My quote wasn't so good and a different insurer (via a broker) was better so I went with them.
Direct Line then sent a confirmation of our NCB (11 years) showing my wife as the policy holder. They said that they can't specify me as having NCB. They recommended we write a letter signed by my wife saying she's happy to "transfer the NCB" to me. Needless to say the new insurer isn't happy and has given me 7 days to produce an NCB in my name.
Annoyingly prior to being with Direct Line we each had individual NCBs clearly recognised.
BTW: my renewal reminder in November from DL states I have 9+ years (its actually 11) and shows me as the named driver, though wife is policy holder.
What's the best course of action here? Nobody has claimed, but seems unfair that years and years of my NCB are simply lost.
cheers guys
my wife and I have had multi-car policies in the last few years, initially with Admiral until 2016 then Direct Line until last month.
Neither of us have ever had a fault claim.
In November the renewal quote for my wife was ok and she went with it. My quote wasn't so good and a different insurer (via a broker) was better so I went with them.
Direct Line then sent a confirmation of our NCB (11 years) showing my wife as the policy holder. They said that they can't specify me as having NCB. They recommended we write a letter signed by my wife saying she's happy to "transfer the NCB" to me. Needless to say the new insurer isn't happy and has given me 7 days to produce an NCB in my name.
Annoyingly prior to being with Direct Line we each had individual NCBs clearly recognised.
BTW: my renewal reminder in November from DL states I have 9+ years (its actually 11) and shows me as the named driver, though wife is policy holder.
What's the best course of action here? Nobody has claimed, but seems unfair that years and years of my NCB are simply lost.
cheers guys