New GPU not recognished

[SteveSJB]

Hey all,

Decided to upgrade from a 1070 to 3060 ti.

Have had nothing but problems with trying to get it to work.

Finally did a complete format and reinstall of everything.

Now when I have the 3060 ti in, Windows detects it as a Microsoft Basic Display Adapter, or something along those lines, and no amount of trying to force the Nvidia drivers will work, always ends up saying 'not a compatible device' and that the Microsoft Basic Display Adapter is the best one for your device.

Now, pulling that one out and putting back in my old 1070, I don't have to do anything else and everything is fine, it automatically detects that its a 1070 and life is good again.

Put the new one back in and exact same problem as first paragraph.

As far as I can tell everything is plugged in correctly for the 3060, I have noticed that apart from the first 5 seconds, the fans don't spin anymore, and it seems to get hot.

I've contacted OC and I have to send it back for testing but just before I do, I thought I would get some advice.

Many thanks to you all

PC:-

Intel 5 7600k
Gigabyte Z270x Gaming K5 motherboard
16 gb ram

Absolute latest (yesterday) version of windows made from their creation utility.

 

[mickyflinn]

Can you try the 3060ti in another pc ?

 

[SteveSJB]

Unfortunately I don’t have another pc in the house.

 

[Servo]

Stupid question, you are plugging the hdmi cable into the card. The chip has onboard graphics

 

[SteveSJB]

Yes, I have also turned off the onboard graphics in the bios.

 

[SteveSJB]

Just as a follow up, managed to try it in a friends computer and does the exact same thing, so im guessing it is the card

 

[Purgatory]

The card is faulty or you need to update your motherboard bios for it to be detected correctly.

 

[Larok]

Could it be the PSU's on both machines where not powerful enough or the power leads not plugged in correctly? Does seem to be balancing towards a faulty card though.