Soldato
My girlfriends daughter's iPad (8th Generation) 32GB Wifi suddenly stopped working last week. After removing it from it's hardshell case she noticed the aluminium shell of the iPad has flexed and buckled at the location of the smart connector.
This bend in the aluminium shell has broken the touch input on the screen. The iPad has been kept in a hardshell plastic case since it arrived, her daughter is seven has always been extremely careful with it.
I can't understand how this has happened as even I would need to apply considerable force to buckle the back case.
The original order was placed on 30th November 2020 and Delivered 5th January 2021. She doesn't have AppleCare. She has taken it to an Apple Store and they've given her a quote to repair it.
This is the warranty check info:
What options does she have?
What is the best way to remove there Activation Lock and Erase it if I can't use the touch input or connect it to my mac?
This bend in the aluminium shell has broken the touch input on the screen. The iPad has been kept in a hardshell plastic case since it arrived, her daughter is seven has always been extremely careful with it.
I can't understand how this has happened as even I would need to apply considerable force to buckle the back case.
The original order was placed on 30th November 2020 and Delivered 5th January 2021. She doesn't have AppleCare. She has taken it to an Apple Store and they've given her a quote to repair it.
This is the warranty check info:
What options does she have?
What is the best way to remove there Activation Lock and Erase it if I can't use the touch input or connect it to my mac?