Pc restarting problem. Looking for some help

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2 Aug 2011
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23
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Kilmarnock
Hi guys im looking for some advice on things to try in my system. Since being built it started cutting off, but only when it was during the 3dmark benchmark, on the demo of icestorm. Just black screen, system off and restart.

Before i go any further, here is the system specs

Core i7 950 3.06ghz (not overclocked)
Palit Gtx 770 Jetstream 2gb Edition (Base Clock 1150MHz/Boost Clock 1202MHz / 3505 MHz (DDR 7010 MHz)
Asus p6x58d-e
12gb Exceleram 1600mhz (3x4gb sticks)
600w evga bronze 80plus psu
Liteon ihas 124b
coolermaster tx3 cooler
4 120mm fans
1 usb wifi n tp link adapter
1 wifi keyboard and mouse adapter

I have tried several things ive read online and with help from some nice people.

Heaven benchmark = pass
Valley benchmark = pass
3dmark icestorm = FAIL PC RESTARTS
Memtest = Several hours and no errors
Intel burn in test on 20 pass = No pc crash or reboot
Occt = PC goes to black screen but does not crash
Bluescreen viewer = Found no logs for it
Updated bios driver
Updated windows
updated direct x
updated nvidia driver
Tried older nvidia driver
Tried windows 7 / 8 / 8.1
Downclocked the card to stock speeds
gpuz logs, no errors
Chanced ram to x.m.p = tried slowing it down / speeding it up, lowering qpi voltage and upping dram voltage (then back to reset memory voltages)
Tried a multimeter in the psu whilst testing, solid 5v and 12v rails, no heavy flux or dips (made video of these)
Tried a crappy ati 3470 in the system, fired through the 3dmark benchmark no bother, no system crash
tried it with 1 mem stick
tried with 2 mem stics


Tried my GTX 770 in my mates pc / his spec
amd 8350 8 core 4.2ghz
8gb ddr3
1tb seagate
liteon ihas
r9 270x

My gtx 770 benchmarked fine in 3d mark passed with flying colors, his r9 270 passed on the same test in mines

So the pc crashes in that benchmark. But i attempted to play assassins creed 4 and it was fine for 4 hours or so, went to play today and crash restart like before, no blue screen nothing.

So i cant play any games, as stressing this seems to do this to it. I feel like ive been through eveything i can possibly think of. And my missus is pretty annoyed ive spent all this money and its not working as it should.

I thank anyone who has read this and if you can help me ill gladly take the time to try anything you can think off.

Thanks you
 
Am messing about with an EVGA 600B just now and am well impressed given the price I got it for (and it's soooo quiet). Still, some PSU's just don't work well with certain rigs. So that's something you could also test, i.e. borrow your mate's PSU and try it in your system.

What are the temps on the CPU and GPU like just before the crashes?

And here's a shot in the dark - do you happen to have Lucid Virtu installed?
 
Am messing about with an EVGA 600B just now and am well impressed given the price I got it for (and it's soooo quiet). Still, some PSU's just don't work well with certain rigs. So that's something you could also test, i.e. borrow your mate's PSU and try it in your system.

What are the temps on the CPU and GPU like just before the crashes?

And here's a shot in the dark - do you happen to have Lucid Virtu installed?

Never heard of lucid virtu at all mate so not installed.

Its defo a hardware fault somewhere, hopefully a different psu will shed some light
 
take a look in the bios and see how much dram/vtt your using (might be called cpu/vtt) cant remember

random restarts like that can be down to not enough vtt voltage too

any bsod code?

lookslike 0x0000000124
 
well mate was over with his pc, and decided to try everything again before we ripped out the psu. So first thing we tried. Was his dual channel 1600mhz mushkin ram. Pc passed the test first time, had it set on xmp, 9-9-9-9-24 with 1.50v

Tried my ram in dual channel same settings, worked first time, tried triple channel, crashed. Dropped the triple channel to 1333mhz, because the missus noticed on the manual it says it supports 1066,1333,2000 o.c, so once i dropped it.



Problem solved. Thats rather odd after trying changing voltages and such, and no go, even with 1 stick, some setting must have been changed.

So i guess this solved the benchmarking crash. tried it 3 times to be sure, but its weird the 1600mhz profile works on dual channel sticks but not tripple. Very odd



either way happy bunny
 
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