my Samsung 920N just died

joe pineapples · 17 Feb 2008 at 17:10

That should read something like 'no signal' in a small retangular box. Just wondering two things - if i need to make a real effort to find the receipt before phoning Samsung tomorrow (monitor is well within warranty - date on back is May 06). And secondly, what i can expect with their warranty service.

(glad i kept hold of my old Sony 19" 400PS CRT)
joe

joe pineapples · 18 Feb 2008 at 09:25

well, just incase any of you 41

)) are interested, the monitor will be swapped out in 5-7 working business days. I just hope i dont get one with dead/stuck pixels, as mine was previously perfect

. No receipt needed.

Ezyryder · 18 Feb 2008 at 13:13

That is quite good. I often forget how good the warranty for monitors is. I also hope this never happens too!!!

Anyway, you might even get an upgraded model.

joe pineapples · 18 Feb 2008 at 16:16

they said it will be the same model (probably a refurb), and they just phoned back to say it would be swapped out tomorrow

- fast service