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Monitor Goes Black - HIS HD 2900 Pro

jbloggs

jbloggs

jbloggs

Soldato
Joined
4 Sep 2005
Posts
6,801
Location
UK
Got a new HIS HD 2900 Pro delivered to me last Thursday, uninstalled old Nvidia drivers via Add/Remove Programs, then ran Driver Cleaner Pro, installed 2900 Pro (using 2 x 6pin PCI-E power connectors), powered up and installed CCC 7.10 drivers, everything appeared fine, then on Friday the monitor went black and reported that there was no signal. The only way to get it back was by rebooting, everything was fine again.

Then tried just the drivers 7.9 and then CCC 7.9, but over the weekend it did the same again a couple of times, it has occured either when I am using IE 7 (browsing) or in Word.

Was able to run 3DMark06, @ stock clocks gave 10,500, O/Ced 12,500, without any problems whatsoever.

Then did a clean install of Windows XP with SP2 and all the updates, on Monday, and installed CCC 7.9, everything was fine until tonight, when I got the black screen again, with no signal, rebooting gave the signal and display back again.

Am now using drivers supplied on HIS installation CD.

Was using an MSI Nvidia 7900GTO before the 2900 Pro, and I didn't experience this problem at all.

Spec: Asus P5WDG2 WS Pro, Q6600 (G0), 4 x 1GB Ballistix (6400), OCZ GameXStream 600W, HIS HD 2900 Pro, 2 Raptors, 2 WD 500GB AAKSs, 2 Seagate 7200.10s, Areca ARC 1110 (SATA RAID), Terratec DMX 6 Fire 24/96, Liteon DVD RW, Asus DVD-Rom, 4 x 80mm case fans, with 90mm Antec fan cooling Ram etc, Samsung Syncmaster 226BW, Windows XP Pro SP2 (with all updates).

CPU idles @ 40C, full load 58C.

Have reseated card, checked power settings in XP.

Have not been able to try another monitor cable, as I only have the one cable for the 226BW.

What is possibly causing the screen to go black because of loss of video signal?

Many thanks. :)
 
I'm having a similar issue, screen goes black, monitor light turns from green to orange (standby) and that's that. A quick reboot and everything is fine again.

It just happened to me about an hour ago, opened a PDF and *blackness*?

After 2-3 days troubleshooting I have finally uninstalled the HD2900XT and put my X1950XT back in, gonna leave that running for a few days to see if the issue remains.

I am using an Antec Trio 550w PSU which should be enough to power the 2900XT (connected via 2x PCI-E) but its looking more and more likely the cause of the problem?

Just waiting for a new PSU to arrive but the couriers are late due to the demand from the postal strike!

Hang in there, hopefully find a fix for the black-screen soon, my money is on the PSU being weak . . .
 
Big.Wayne:

What PSU did you go for?

The Antec Trio 550w is a decent PSU, and I would have thought it was fine to run a 2900XT..

Bit of a bummer if I have to buy a new PSU....:)
 
this is also very similar to the problem I had with my X1950Pro

after testing mine in a friends machine, I found the card to be faulty, as it didn't work in his machine either, so I RMA'd it.

Waiting for a replacement now.
 
Andeh said:
this is also very similar to the problem I had with my X1950Pro

after testing mine in a friends machine, I found the card to be faulty, as it didn't work in his machine either, so I RMA'd it.

Waiting for a replacement now.
Click to expand...

Will be interested to hear if the new card sorts your problem.

In looking around the internet I have found that the PEG Link Mode setting, found on some Asus boards, can cause problems with the 2900 Pro....:)
 
Hi, I had a XT1900 in my system before the HIS 2900Pro, runs fine with a Antec NeoHE 550 and the default PEG Link settings, probably a faulty card...
ChrisC
 
+1 folks :(

I have a similar problem with my 2900XT, when using a secondary monitor after a while, usually an hour or less, atikmdag fails to respond and blue screens Vista. I do have an ASUS board, but I can't remember changing the PEG settings, I'll look into it tonight. :)
 
I nearly get the same !!
Mine will go black for a second or so, then come back on again, happens in vista and XP and only in 2D.
(single monitor set-up).
For the record i have an EVGA mobo ... perhaps its more the nforce 680i chipset than the malke of mobo ?
 
I noticed on booting into windows with my x1950xt 256mb, i would go black for several seconds. Another wierd trait was my 6800le card took only a few seconds to start up far cry, where as with the 1950xt it would take at least a minute to get off the loading screen that comes up.

Not sure if it's a driver issue that causes these blank screens and wierd long pauses?

Matthew
 
Scougar wrote:

I noticed on booting into windows with my x1950xt 256mb, i would go black for several seconds.
Click to expand...

Certainly some monitors will experience, at boot up, a black screen for a couple of seconds (as the drivers, OS etc adjusts settings), but the signal returns almost immediately with the picture, and everything is fine after that.

That is different from what I (and others) are experiencing....I would be working in Word, or browsing (using IE 7), and the screen goes black, because of loss of video signal (but the computer is still running), and only rebooting will restore it. :)
 
I have been having the same problem with my 2900Pro aswell.

When I leave my PC, it goes 'to sleep' like it usually does (screen goes blank, monitor light flashes) and any activity with the Keyboard and Mouse wakes it up, but ever since I installed my 2900pro, sometimes it doesnt 'wake up' and keep on the black screen.

Rebooting it doesn't seem to help the problem as it happened last night and rebooting did nothing. However, I booted my PC in the morning and it worked fine.
 
jbloggs said:
I would be working in Word, or browsing (using IE 7), and the screen goes black, because of loss of video signal (but the computer is still running), and only rebooting will restore it. :)
Click to expand...
yeah, exactly the same as the problem I had, only mine would be fine while browsing website etc. It's only when I ran a graphic intense game, like Doom3, Half-Life 2 or World of Warcraft, that it would run for about a minute or 2, and then they screen would go blank, with a blinking orange monitor light. Restarting was the only way to fix it.
 
Thats a core issue.

Mem has never done that for me only tearing or checkerboarding even if I push it like 100mhz further than Its stable :p


So somethings effecting the core, temps!?
 
Concorde Rules said:
Thats a core issue.

Mem has never done that for me only tearing or checkerboarding even if I push it like 100mhz further than Its stable :p


So somethings effecting the core, temps!?
Click to expand...

When you say "Thats a core issue" are you referring to the problem in the previous post by "Andeh" or to another problem mentioned in the thread....?

Sorry, if it is obvious as to what you are referring to. :)
 
Concorde Rules said:
Thats a core issue.

Mem has never done that for me only tearing or checkerboarding even if I push it like 100mhz further than Its stable :p


So somethings effecting the core, temps!?
Click to expand...

you're quite possibly right, as I thought the same thing too.
I also thought maybe one of the memory chips had become faulty, hence why it only crashed in games and stuff.

jbloggs, the best option for you, is to test the card in another machine and see if it produces the same results. If it does, just RMA it, like I did.
 
i originally had an issue like this on an old gfx card, like 9000 pro or soemthing.
When you say youve checked power options have you turned them all off?
the only way i found out to fix the issue was to make it never turn off the monitor, only seemed to do it was in one resolution as well (iirc). Changed that setting andit went away.

Other than that, its possible the card/drivers are faulty and are hanging, checked your event log for errors after this has happened?
 
have you turned them all off?
Click to expand...

No, not at the moment, I have the power to monitor set to go off after 15 mins, which it does if I am not working with it for that time, and then on use of mouse/keyboard, display returns.....however I will bear that in mind to try if present procedure does not work, which is that I am using drivers from installation CD (also installed most of the other drivers that come with it, along with the actual card drivers themselves and the CCC), and changed PCI-E Express Frequency to "100" in BIOS.

If what I am trying does not work, I will run it in another computer, and if it still looses the video signal etc, I will just RMA it....:)
 
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