How long do BT wholesale take to upgrade?

Luseac · 16 May 2006 at 19:34

Following on from this:

http://forums.overclockers.co.uk/showthread.php?t=17569844

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I have just spoken to AOL this morning and they hadn't placed an order for 1Mbit yet =/

Anyway one has definatly been placed today, the person on the phone says it will take 4-5 working days. Do BT wholesale usually take this long? Or have you known it to be quicker?

WOMBATWILSON · 16 May 2006 at 19:36

depends on how much work openreach as the frames guys are now called have

Luseac · 16 May 2006 at 21:28

So it depends on how busy they are?

Jez · 16 May 2006 at 21:30

As we said before, move to MAX, forget 1mbit, its utterly pointless, you will get a far higher data rate via max.

tolien · 16 May 2006 at 21:31

Regrades are mostly automated, so you might find it happens within 24 hours.

Luseac · 16 May 2006 at 22:35

Jez said:
As we said before, move to MAX, forget 1mbit, its utterly pointless, you will get a far higher data rate via max.

As i've said before, AOL don't seem to have heard of ADSL Max.

Luseac · 16 May 2006 at 22:36

tolien said:
Regrades are mostly automated, so you might find it happens within 24 hours.

Sounds good

tolien · 16 May 2006 at 22:37

lucasade1 said:
As i've said before, AOL don't seem to have heard of ADSL Max.

They've got users on it though.

Luseac · 16 May 2006 at 22:39

tolien said:
They've got users on it though.

Hmmm...

Well I guess they will be putting eveyone on max eventually anyway?

Jez · 16 May 2006 at 23:17

lucasade1 said:
As i've said before, AOL don't seem to have heard of ADSL Max.

Change ISP then, its quite simple, there are loads to choose from.

WOMBATWILSON · 16 May 2006 at 23:46

tolien said:
Regrades are mostly automated, so you might find it happens within 24 hours.

depends a lot on if they have the bandwidths on the card that the circuit is on. if they dont it gets moved

tolien · 16 May 2006 at 23:48

Indeed, but the majority happen well within the stated lead time.

CurlyWhirly · 17 May 2006 at 16:28

lucasade1 said:
Hmmm...

Well I guess they will be putting everyone on max eventually anyway?

I used to be with AOL and as I was out of contract I migrated away and am now enjoying speeds of around 3.5 Mb on Max DSL compared to 1 Mb before which is all my line could take.

lucasade1 said:
As i've said before, AOL don't seem to have heard of ADSL Max.

I seemed to get a different answer everytime I contacted them and so gave up in the end.
I think that all Platinum customers will be upgraded to Max DSL by the end of june and Gold and Silver members will have to wait even longer!

Luseac · 22 May 2006 at 15:28

No upgrade yet, I think i'll leave it till tomorrow before I chase them...

Luseac · 23 May 2006 at 14:29

I was upgraded over night, just for those that are interested here are the stats:

ADSL Link Downstream Upstream
Connection Speed 1152 kbps 288 kbps
Line Attenuation 57 db 15.5 db
Noise Margin 15 db 24 db

Jez · 23 May 2006 at 15:55

Still dont know why you bothered dude, that line is good for around 2.5mbit