Orange top up woman

divine`

divine`

divine`

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When did the voice change for this?

It used to be a well spoken woman, was easy to listen to etc. was fine.

Now it sounds like some kind of chav and I half expect her to say 'init' after telling me how much credit I have :/
 
lmao, I work for Orange BB, we have an internal idea suggestion website where people can post their ideas on how to improve the customer experience, one of which recently was "Why is there a hardcore chav on our IVR?" lol

Not sure why they did it, but to me she doesn't sound like a chav, just terribly common, imo there's a difference, however minor.
 
Its the same on contract when I dial 150, what an awful change.

Its just another slip on orange's slippery slope, I feel a network switch coming on.
 
Maybe the people who chose the voice decided that was who their clients would have most in common with & understand.

Chavs understand Chavs a lot better - If you know what I mean. I bet shes sitting in a stained T-shirt and towling tracksuit bottoms while she speaks the stuff with a fag in her mouth.

Over at O2 - the voice is still quite posh ;)

Only joking - by the way.
 
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unknowndomain said:
I don't know if this is still true but there are still some phrases in the old voice.
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That's one of the things that confused me most... surely if you're going to redo it, do all of it, not just bits :p

Call it chav, common, whatever, it's still damn annoying to listen to now.
 
divine` said:
That's one of the things that confused me most... surely if you're going to redo it, do all of it, not just bits :p

Call it chav, common, whatever, it's still damn annoying to listen to now.
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It's possible, as I know similar things have happened before that the automated voice system crashed, lost all of the voice recordings and someone hastily had to re-record them.
 
divine` said:
When did the voice change for this?

It used to be a well spoken woman, was easy to listen to etc. was fine.

Now it sounds like some kind of chav and I half expect her to say 'init' after telling me how much credit I have :/
Click to expand...

hahahaha i got locked out friday, and had no credit, went to top up and almost decided to stay locked out and stuck outside for another few than listen to her chavy accent rattling on.
 
Its like fishbot, Its annoying and innanimate, but because it has an identity and repeats sentences on command, people seem to relate to it or whatever
 
frakker said:
Vodafone's automated robot lady makes me laugh.

"Hi I'm Vicky! And welcome to Vodafone!"

Why the bobbins give 'it' a name? Did someone in the infinite wisdom believe that it would make it more friendly?!
Click to expand...

"I've got three options for you...for account queries, it's one. For technical queries, it's two...".

Trying to be informal and 'cool', it's a bit sad.
 
I get the new woman saying "Your remainin' crediii iz...." then the old woman for my bonus options:confused:
 
I like the woman on Virgin Mobile.. she's cool :cool:

I swear her (or someone with a similar voice) used to present the drivetime show on KISS100 with Robin Banks...
 
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