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5770 still crashing with new drivers!!!

BoB3rt

BoB3rt

BoB3rt

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had this card a little while now(seems fine)... posted previous threads on problems with it crashing (on desktop windows - not games)

seemed it was a common thing across the board, so i waited for new drivers and
just installed the newer 9.11 CCC and graphics drivers... within 5 mins of rebooting: Display Driver Stopped Responding.. blah blah blah.

so seriously what is going on here? is it still an on going problem if they are aware of it (they must be by now!) ?

Is there anyone still getting this problem other than me?

Is this grounds for a refund also (if the problem is not resolved soon)?

thanks

EDIT: ...and twice more since posting :D Happy days!
 
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Yes there are plenty of people with it. I got a full refund via RMA for both cards for this problem and i had a mail back from AMD saying the are not aware of any problems with 5770
 
so if AMD/Ati are unaware of this i may aswell return the product.... *sighs*

Could you by anychance tell me how i'd go about this. Preff step by step (sorry to be a pain) just so i get it right?

thanks
 
Driver display stops responding is "usually" an unstable system and not a problem with the card itself. Lots of people find out pulling back their memory/cpu speed, or upping the voltage slightly restores stability. A newere, likely more powerful card can make a previously stable system unstable. You can also get situations where a less powerful card that draws more power off a certain psu rail, or more through the mobo than the pci-e connectors can cause something to not be stable anymore.

Of course its also possible its a dud card, there will always be a few duds made.
 
I got my cards else where, due to Ocuk RMA process i no longer buy from the shop. However i belive if you post in the customer service forums one of the nice chaps will give you some step by step mate. If you want to read more on the problem of the 5770 ocn.net have some threads on it along with amd forums
 
i see what you mean...and agree.
But, my CPU and Ram are on stock (no OC'ing) and it only crashes on desktop where you would expect it to do in games - with regards to the GPU doing more work that requires more power...so am a bit stumped =s also the fact i have seen more than a few people have this problem, only on this forum, makes we wonder why amd would have no record of the problem.


EDIT: Cheers Bruiser.
 
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AMD are prob well aware the problem mate i just got the copy, paste BS as you do from them. Among all the rubbish people having being saying about the card it seems to be a memory timeings problem. when in 3d mode they are fine soon as they enter 157/300 power save the timeings go to dirt and crash. You can force the 2d clocks higher using ATI CCC but i belive it there problem to fix not mine when you spending that sort of money. hope it helps
 
BoB3rt said:
i see what you mean...and agree.
But, my CPU and Ram are on stock (no OC'ing) and it only crashes on desktop where you would expect it to do in games - with regards to the GPU doing more work that requires more power...so am a bit stumped =s also the fact i have seen more than a few people have this problem, only on this forum, makes we wonder why amd would have no record of the problem.


EDIT: Cheers Bruiser.
Click to expand...

Stock doesn't equal stable, most ddr2 memory is rated at voltage significantly above what you'd find as stock settings in almost every mobo made to date. Likewise the mobo could be undervolting the cpu at stock so is actually running under the voltage it should be.

Theres lots of possibilities, but like I said the massive majority of driver has stopped responding type failures I've seen were fixed by making the system more stable. Can you test the card in any other systems at all, see if it works fine elsewhere?

Again, with GPU's they can use very close to full load power as various things happen, powerplay should be working but as with cpu's and previous gpu's, small things kick it back to full speed for a few seconds here and there very often and it will use a decent amount of juice even not at full load.

I'd also consider grabbing gpu clock tool, ,upon rebooting use it just to set the default 3d clocks, its very possible its powerplay speed changes causing the driver problems. You can use gpu clock tool to overclock obviously, but if you set the normal 3d speeds it will be a speed the card should be completely fine at, but once you set the clocks gpu clock tool over rides the powerplay settings, so at least you can rule that out as a possible cause.
 
drunkenmaster said:
Stock doesn't equal stable, most ddr2 memory is rated at voltage significantly above what you'd find as stock settings in almost every mobo made to date. Likewise the mobo could be undervolting the cpu at stock so is actually running under the voltage it should be.

Theres lots of possibilities, but like I said the massive majority of driver has stopped responding type failures I've seen were fixed by making the system more stable. Can you test the card in any other systems at all, see if it works fine elsewhere?

Again, with GPU's they can use very close to full load power as various things happen, powerplay should be working but as with cpu's and previous gpu's, small things kick it back to full speed for a few seconds here and there very often and it will use a decent amount of juice even not at full load.

I'd also consider grabbing gpu clock tool, ,upon rebooting use it just to set the default 3d clocks, its very possible its powerplay speed changes causing the driver problems. You can use gpu clock tool to overclock obviously, but if you set the normal 3d speeds it will be a speed the card should be completely fine at, but once you set the clocks gpu clock tool over rides the powerplay settings, so at least you can rule that out as a possible cause.
Click to expand...

Other people are getting this, it's not his system.
 
drunkenmaster said:
Stock doesn't equal stable, most ddr2 memory is rated at voltage significantly above what you'd find as stock settings in almost every mobo made to date. Likewise the mobo could be undervolting the cpu at stock so is actually running under the voltage it should be.

Theres lots of possibilities, but like I said the massive majority of driver has stopped responding type failures I've seen were fixed by making the system more stable. Can you test the card in any other systems at all, see if it works fine elsewhere?

Again, with GPU's they can use very close to full load power as various things happen, powerplay should be working but as with cpu's and previous gpu's, small things kick it back to full speed for a few seconds here and there very often and it will use a decent amount of juice even not at full load.

I'd also consider grabbing gpu clock tool, ,upon rebooting use it just to set the default 3d clocks, its very possible its powerplay speed changes causing the driver problems. You can use gpu clock tool to overclock obviously, but if you set the normal 3d speeds it will be a speed the card should be completely fine at, but once you set the clocks gpu clock tool over rides the powerplay settings, so at least you can rule that out as a possible cause.
Click to expand...

i appresiate your help, and even read it twice to make sure i understand :)
but first i am going to see about RMA... but i have recently built another PC (friend) and could possabily try the card with them.

with a lot of ppl having the same problem with all diffrent PC specs, its unlikley the system. although i love the 'CAN DO' spirit :)
 
does this problem run through out the 5xxx series? because i read they were all unstable one way or another and people were awaiting new drivers?!:confused:
 
Well Ive just heared an intresting point that it could be a Temprature Problem, being too LOW.
Looking from a guys Log he noticed the gpu would reach 18c any lower and would crash...weather its a conisidence?
i was thinking at the time, that would explain why it's stable playing games!

am not sure if its across the 5k series... quick search should help ya.
 
I still believe its a driver problem. I get no problems once its in 3D mode whatsoever.
If the card really was faulty, 3D mode would be just as bad as 2D.
Everytime it cold boots it freezes, downclocks, CCC stops working, black bars in Windows for 3-5 reboots in a row, then it works.
I know others have the black bars, but no-one seems to describe their problems in detail which causes more confusion.
 
The only problem i have is what is described.. when on desktop and and browsing threw windows (2d) it flickers with green dots and the desktop stops responding but the mouse still works and the PC is still running. ei. if i type upon crash wen drivers recover the typing is displayed.

i have yet to find anyone say 'This is the problem'. Its always 'I think' or 'It's probably' ... Nobody knows, and i dout AMD/Ati know... should be sorted.
 
This thread has definately convinced me - NOT buying a 5770 unless and until problems like this have been sorted.

Nothing against AMD - would have same opinion if it were a nvidia card/driver issue.
 
I wouldnt advise a HD5*** right now... i stuck to Nvidia so long, even tho my last card had a iffy port never had these problems.

Got my RMA luckily, the drivers just messed up so much it forced a restart :( Good job i saved my Flash uni work!!!
 
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