Vidahost down?

Russinating · 17 Mar 2011 at 10:18

www.downforeveryoneorjustme.com gives "It's not just you! http://www.vidahost.com looks down from here."

And all my sites and email hosted with them are down too. Bad times! Anyone have any ideas what's going on?

xb8browney · 17 Mar 2011 at 10:21

Mines down, there own site was down but it's back up now...Seb is aware.

Beansprout · 17 Mar 2011 at 10:23

Network issue at the DC, apologies + please bear with us

Russinating · 17 Mar 2011 at 10:25

You're going to have a fun day Beansprout

.

suarve · 17 Mar 2011 at 10:25

Beansprout said:
Network issue at the DC, apologies + please bear with us

Will this be the same for other hosts that use the same data center?

Beansprout · 17 Mar 2011 at 10:26

I can beat 22 calls in 30 minutes that's for sure.

xb8browney · 17 Mar 2011 at 10:28

suarve said:
Will this be the same for other hosts that use the same data center?

TSO is down so I guess so.

Izi · 17 Mar 2011 at 10:30

Beansprout said:
I can beat 22 calls in 30 minutes that's for sure.

Can you give us more details?

suarve · 17 Mar 2011 at 10:33

Beansprout said:
I can beat 22 calls in 30 minutes that's for sure.

Am up to 29 now

xb8browney · 17 Mar 2011 at 10:33

Fire brigade is currently at Bluesquare datacentre - once again sincere apologies for the inconvenience, doing our best to restore service

Izi · 17 Mar 2011 at 10:34

Oh crap. this is going to be a long 24 hours.

Punt · 17 Mar 2011 at 10:50

Mine Site's back up now.

But my emails aren't.

Izi · 17 Mar 2011 at 11:10

Izi said:
Oh crap. this is going to be a long 24 hours.

Thankfully it mustn't have been full scale fire or anything.

I wonder if they are on generator power right now?

Beansprout · 17 Mar 2011 at 11:10

Izi said:
Can you give us more details?

We've received hundreds of calls, hopefully ones which weren't answered received the voicemail directing to our offsite status area at forum.vidahost.com.

Power is being restored to the datacentre now. This issue affected two datacentres as far as I know - many hosts including us, Tsohost, and many many other businesses.

We hope nobody was injured and that no equipment was damaged.

Alex53 · 17 Mar 2011 at 11:35

Ah, that makes sense now. I use a dedicated server at Vidahost. Went down, then up, and its down at the moment.

Hopefully no one was injured. Thanks for updating here.

Maccy · 17 Mar 2011 at 11:41

My site is down

Swifty55 · 17 Mar 2011 at 11:43

So is mine!