Results for Motherboard User Satisfaction Survey

There have been a few threads regarding the quality and reliability of the various motherboards manufacturers recently.

Everyone has an opinion and their views very much reflect their experience. As such, it is very easy , when someone gets a motherboard and it fails to work, to then form the opinion that all motherboards from that manufacturer should be avoided.

This survey, checked the feedback from a major us retailer (they had most user feedback) from verified owners.




A couple of points to note:

1. Most users write their reviews within two weeks of receiving the product and as such it mainly focuses on what works out of the box and not necessarily long term reliability.
2. People tend to be more motivated to write a review when something does not work. In this survey you will see dis-satisfaction reviews often range between 20% and 30%. Of course, this does not mean that 1 in every 3,4 or 5 boards is bad. If this were the case none would be buying these products. Empirical data suggests people are around 10 times more likely to write a review if a product is bad rathers than if a product is just OK or absolutely great.
3. A dis-satisfaction rate of 20% probably equates to an RMA rate of around 2%. So from the survey an expected RMA rate of between 0% and 3.5% may be likely. Someone at OCUK could maybe confirm if the factoring used is accurate or needs some tweaking.
4. Sample sizes of less than 20 are not going to be very helpful.
5. Sometimes more expensive boards have higher dissatisfaction rates and the look feel and apparent build quality does not necessarily reflect the satisfaction rates.

Taking the above into account the results of this review should be used for comparison purposes only and not be taken as a reflection of overall quality or reliability of a product.

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YOUR BASKET
Satisfied% (gave 4 or 5 star reviews)/Not Satisfied% (gave 1 or 2 star reviews) - (Number of Owners who gave feedback)
65%/35% (23) - Gigabyte Z77X-UP5 TH Intel Z77 (Socket 1155) DDR3 Motherboard £259.99
69%/16% (36) - ASRock Z77 Fatal1ty Professional Intel Z77 (Socket 1155) DDR3 Motherboard £199.99
61%/32% (83) - Asus P8Z77-V DELUXE Intel Z77 (Socket 1155) DDR3 Motherboard £199.99
63%/18% (11) - Asus P8Z77-V PRO w/ThunderBolt Intel Z77 (Socket 1155) DDR3 Motherboard £199.99
70%/30% (10) - MSI Z77A-GD80 w/Thunderbolt Intel Z77 (Socket 1155) DDR3 Motherboard £188.99
69%/29% (104) - ASRock Z77 Extreme6 Intel Z77 (Socket 1155) DDR3 Motherboard £169.99
66%/28% (167) - Gigabyte Z77X-UD5H Intel Z77 (Socket 1155) DDR3 Motherboard £167.99
100%/0% (6) - Gigabyte Z77X-UP4 TH Intel Z77 (Socket 1155) DDR3 Motherboard £167.99
80%/15% (81) - MSI Z77A-GD65 Intel Z77 (Socket 1155) DDR3 Motherboard £159.98
76%/19% (104) - Asus P8Z77-V PRO Intel Z77 (Socket 1155) DDR3 Motherboard £159.98
83%/15% (93) - Asus P8Z77-V Intel Z77 (Socket 1155) DDR3 Motherboard £145.99
76%/9% (45) - MSI Z77A-GD55 Intel Z77 (Socket 1155) DDR3 Motherboard £129.95
67%/23% (58) - Gigabyte Z77X-UD3H Intel Z77 (Socket 1155) DDR3 Motherboard £127.99
74%/21% (339) - ASRock Z77 Extreme4 Intel Z77 (Socket 1155) DDR3 Motherboard £125.99
69%/21% (19) - Asus P8Z77-V LE Intel Z77 (Socket 1155) DDR3 Motherboard £124.99
82%/14% (28) - Gigabyte Z77X-D3H Intel Z77 (Socket 1155) DDR3 Motherboard £112.99
78%/19% (63) - MSI Z77A-G45 Intel Z77 (Socket 1155) DDR3 Motherboard £104.99
76%/22% (73) - ASRock Z77 Pro4 Intel Z77 (Socket 1155) DDR3 Motherboard £97.99
68%/32% (28) - Asus P8Z77-V LX Intel Z77 (Socket 1155) DDR3 Motherboard £84.98
73%/20% (61) - Gigabyte Z77-D3H Intel Z77 (Socket 1155) DDR3 Motherboard £84.98
75%/25% (32) - MSI Z77A-G43 Intel Z77 (Socket 1155) DDR3 Motherboard £71.99

Where are all the X79 boards !!!