Sensor clean

Hi

I've took my 5Dii to Jessops today to get the sensor cleaned after I started noticing black spots on my photos. This is a sample before the clean:



If you go full crop you can see there are a fair number of dark specks.



This next shot I have just taken after Jessops have cleaned the camera:




They wrote a message accompanying the camera saying "sensor, focusing screen and viewfinder cleaned", "sensor is now spotless".

As you can see from the second photo, it is far from 'spotless' with notably a rather large spot appearing just right off centre at the top which, as I checked with a number of lenses, appears in exactly the same place each time.

What should I do? Do I go back and ask for a refund or ask them to do it again? Or am I expecting too much?

Merry Christmas all.

It's clearly not spotless, and arguably worse than before as the marks that are now there are much more prevalent.

Would be taking back and showing them the results and asking how they intend to rectify the issue.

Jessops are crap shocker.

Really, you need to learn to clean it yourself. It is very easy and very safe, and you always get better results than getting it done "professionally".


There is no magic sensor cleaning machine, they pretty much use pec-pads and eclipse AFAIK so you might as well do that yourself for practically no cost.

Thanks for the responses. I would take it back it's just such a hassle to go into town especially this time of year with the sales on. End up spending about £6 just on parking and there's no guarantee they'd even do it right the second time round!

If I was to do it myself, could anyone recommend any guides and equipment required?

Thanks!

I've tried various over the years and always gone back to a pec pad, eclipse fluid and a sensor swab to attach the pecpad on to (or alternatively those glue stuck spade things you used to use in primary school ).

There are countless tutorials on the 'Tube on methods to use to do it but really it's even simpler than that.
Just 3 drops on the pecpad once it's taped onto the swab (middle and each end) then sweep across the sensor from the top edge, move down without lifting then sweep back. If your swab fits the sensor entirely then just a sweep forwards then back.

Some people recommend breathing onto the sensor then sweeping after as well as a finisher to remove left over stubborn bits - The jury is open here. Won't do any damage doing this as long as you're not breathing spit

After 2 or 3 cleans you'll wonder why you took it to Jessops