RAJINTEK COMPLAINT

edwarhys · 21 Jul 2015 at 22:35

I'm not a happy bunny......

My Raijintek Triton has leaked... And all over my graphics card

thebennyboy · 21 Jul 2015 at 22:45

I'm in the same boat, except it's killed my mobo. Get it RMA'd with OcUK and contact Raijintek. I'm currently in communication with Raijintek who will hopefully replace the motherboard. When did you get your Triton out of interest?

edwarhys · 21 Jul 2015 at 22:48

I'll have a look in a second I'm a little peed off, only.just found it...

Graphics card covered and the PCI is covered in water also

thebennyboy · 21 Jul 2015 at 22:55

Make a post in here with your order details: http://forums.overclockers.co.uk/forumdisplay.php?f=119

Bailey sorted it all out for me, i'm sure he'll sort you out too. My Triton was bought around the end of last year and was an earlier revision that was known for having problems with it's acrylic reservoir.

edwarhys · 21 Jul 2015 at 22:56

Mine was purchased 30th June this year

thebennyboy · 21 Jul 2015 at 22:58

Has the bottom of the res cracked? First thing is the get the cooler out of your system before you do anything else. Take the GPU out to dry, it may be ok providing you let it dry.

edwarhys · 21 Jul 2015 at 23:01

Yes in 3 places

edwarhys · 21 Jul 2015 at 23:02

Haven't felt this ****ed off in a while...
My build was all ready for I55 ahhhh

thebennyboy · 21 Jul 2015 at 23:06

edwarhys said:
Haven't felt this ****ed off in a while...
My build was all ready for I55 ahhhh

It does suck and is immensely frustrating. Get an RMA filed with OcUK and contact Raijintek to see if they'll help with your GPU.

edwarhys · 21 Jul 2015 at 23:08

I don't know if my gpu and mobo are alive

thebennyboy · 21 Jul 2015 at 23:09

edwarhys said:
I don't know if my gpu and mobo are alive

Don't try turning it on, you can risk doing more damage. Get the cooler out first, then the CPU and GPU. Contact OcUK and they'll advise you what to do. I understand how frustrating it is, my £150 mobo is probably dead.

edwarhys · 21 Jul 2015 at 23:14

Gigabyte 990FXA-UD5
Sapphire R9 290 Tri-X

thebennyboy · 21 Jul 2015 at 23:21

Ouch, ye. Get it touch with OcUK in the CS section of the forum and they should sort everything out for you.

edwarhys · 21 Jul 2015 at 23:22

I've posted to customer support

edwarhys · 21 Jul 2015 at 23:58

RMA filled in

Got no way of testing GPU or Mobo..

What did you have to do

thebennyboy · 22 Jul 2015 at 00:18

Contact Raijintek and tell them what was damaged.

Use this form: http://www.raijintek.com/en/raijintek_contact-us.php

They did ask for pictures of the damage, so get some pics of the mobo and GPU.

edwarhys · 22 Jul 2015 at 00:38

Will do that in the morning got to get up at half 6
Thanks for help guys.. This is my first ever problem I have had, should have gone for corsair and spent more

thebennyboy · 22 Jul 2015 at 01:15

Let us know how you get on. I'll also let you know too if i get any updates from Raijintek.

edwarhys · 22 Jul 2015 at 07:05

How far through are you with all this then?
Hope I get it sorted by end of August :/

thebennyboy · 22 Jul 2015 at 08:34

Waiting for them to reply to the pictures of the damage i sent to them.