Insurer back charging me £1000+

NVP

NVP

NVP

Soldato
Joined
6 Sep 2007
Posts
12,807
Hi All,

Having a bit of an issue atm. I got my renewal through so shopped around and found it cheaper elsewhere, I called my current insurer to get my NCB and cancel my renewal etc.

They asked me if I wanted them to see if they could lower the renewal so I said "yeh sure, why not"... this was my first mistake.

They asked what points I have so I told them what's currently on my license and that's when it all went wrong...

Them: "wait, how come you haven’t told us about this SP50 in 2014..."
Me: "DOH!!!"
Them: "I'm afraid we'll have to back charge you for the year"
Me: "WTF?"
Them: "I'll have to go off to payments to calculate the amount and call you back"

So whilst they're off, I called back to make sure my renewal is cancelled.

They called back stating I owed them over a grand of "back payment", and when my insurance expires I will have this amount outstanding to pay.


Has anyone heard of this happening before? This is a ridiculous amount to "back pay" as it is more than double my initial premium.

I wouldn't usually be this bothered but I'm buying another house at the moment and need all the pennies I can (the bloody stamp duty increase in April was bad enough!)

Any advice or am I going to have to bite the bullet?

Thanks :)
 
so, you've been driving 2 years without declaring your points to the insurance? Obviously your insurance will go up, so this 1k is the equivalent of a 500 quid rise for each year (or even less if there's a admin fee?).

Tbh, I don't think you've got a choice as you've been fraudulent by not admitting the points as soon as you got them, so unless they try to charge u with insurance fraud, you've probably got away lightly.
 
When they call you back, deny you ever asked for a renewal quote! LOL

Backpay? hmm never heard of this and at that price i'd do everything not to pay it!

Ok, insurance was void because you never declared it but just go somewhere else now and renew.
 
Never heard of that before. They can't just go back and take money as they please. The insurance would just be voided if theres something un-declared, or you would have to pay the difference to keep the cover. But as it's ended anyway there's nothing they can do about it. You don't owe them anything, ignore it and go somewhere else. It will just sit as "outstanding" on their system forever waiting for you to renew.

Also after getting 3 points on my licence my insurance actually went DOWN when renewal came around.
 
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Has your insurance renewed at all either automatically or via your action between the point of the conviction and now?

Nasher said:
Never heard of that before. They can't just go back and take the money as they please. The insurance would just be voided if theres something un-declared
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Seems to be a bit of a funny one - non-declared during an existing fixed contract period they aren't supposed to but if the policy has been extended or renewed without the declaration of the SP40 then they may be within their rights for the duration of that subsequent new policy.
 
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You've "forgotten" to declare an SP50 for the last two years, but remembered to tell the guy on the phone about it?

Anyway, I recommend what Dogbreath said.

What period is the backpayment for? How did they come to the conclusion that the increase in premium would have been over double the amount you'd already paid? Realistically, I would see they just "forget" about it and if they don't and come back to you in a couple of weeks still asking then to enter into negotiations then stating that you completely accept it was your fault that you forgot to declare it, you are more than willing to correct your wrong by paying an amount, but the insurance company need to be reasonable with what they are asking for.

You can say that if you took out a new quote today, the insurance company would add a £40 loading due to your SP50, so +20% onto this = ~£50. This is what you consider a reasonable amount.
 
Nasher said:
You don't owe them anything, ignore it and go somewhere else.
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Really? I'm no expert but I'm pretty sure not declaring such things would warrant legal issues.

I think he does owe them something as he had cheaper insurance than it should have been
 
£1000 seems a crazy amount! Wonder where they pulled that figure from?

As said above, get a quote and let them know
 
Axeboy said:
I think he does owe them something as he had cheaper insurance than it should have been
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Normally doesn't go up until renewal though in some cases they may invalidate the insurance (depending on terms and conditions) - so he really needs to be 100% certain on where he stands with the terms and conditions and any renewals or policy extensions that might have happened between the SP40 and now.
 
Deny you mentioned it when on the phoned! :D

"I was only wondering how much it would have been with points" bah bah!

Go else where for renewal

Sorted! :cool:
 
AFAIK insurance companies can just go online and instantly view your license and its' various endorsements, so the days of 'forgetting' are long gone.
 
Thanks all for your input.

Dogbreath said:
Get a quote from the same company on-line and see if the premium really is £1000 more with an SP50. Seems very unlikely.
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I've tried but it says "you're an existing customer blah blah" so will have to wait for it to expire at the end of the month.

Rroff said:
Has your insurance renewed at all either automatically or via your action between the point of the conviction and now?
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SP50 was Aug 2014, automatic renewal was July 2015.

Gaygle said:
You've "forgotten" to declare an SP50 for the last two years, but remembered to tell the guy on the phone about it?

Anyway, I recommend what Dogbreath said.

What period is the backpayment for? How did they come to the conclusion that the increase in premium would have been over double the amount you'd already paid? Realistically, I would see they just "forget" about it and if they don't and come back to you in a couple of weeks still asking then to enter into negotiations then stating that you completely accept it was your fault that you forgot to declare it, you are more than willing to correct your wrong by paying an amount, but the insurance company need to be reasonable with what they are asking for.

You can say that if you took out a new quote today, the insurance company would add a £40 loading due to your SP50, so +20% onto this = ~£50. This is what you consider a reasonable amount.
Click to expand...

They stated the amount has been added to my policy, I guess as they were now informed before the expiry date of the policy. If they contact me again I will enquire about how they have calculated this value. I can't get another quote from them until my insurance expires at the end of this month as their website says I've already got insurance with them.
 
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