02 Contact Help EMail?

Associate
Joined
13 Jan 2005
Posts
628
Hey,

I just ordered a phone from 02 before and I forgot my username :(, It says I need to enter my mobile phone number to get my username. But I dont have the phone yet :(.

Is tehre and email address that I can contact them on?
 
Please call them. Don't e-mail.

I have had nothing except copy/paste responses from e-mail...

They have trouble transferring my number over, but every email (for a fortnight) said they were experiencing technical difficulties etc..

Rang up, asked to speak to supervisor. He couldn't believe the problem, refunded the cost of the phone, gave me a freee months line rental and 5mb gprs for 6 months.....

Just ring and say you've forgotten it. You'll probably have to confirm ALL your details however...
 
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