Amazon 1-Click -
I usually use normal checkout, but shopping basket was full and could not be faffed to move/empty it into the 'save for later' category leaving the one (bicycle tool) I wanted, so turned on 1-Click
It was a third party shipped product, the shopping baseket does not reveal shipping costs and 1-Click does not remind you either, so the email bill was the item price, plus an unanticipated £3 p&P
- It would then have been cheaper to purchase from Amazon.
Had tried to cancel this about an hour later, when I reviewed the email receipt.
Speaking to Amazon hours later, who gave me a £5 credit, they told me that there was a 30minute cancel window on 3rd parties, and they could not explain why they had no record of cancellation attempt.
Anyway why can Amazon not make the shipping charges clearer for 3rd party items, prior to checkout?
you can reveal them by reviewing vendor alternatives as I do below (w/something else), but if they made it obvious in the basket I would never have contemplated the purchase.
I told them I want 1-Click that becomes 2-click if postage is not free. ie hidden costs.
I usually use normal checkout, but shopping basket was full and could not be faffed to move/empty it into the 'save for later' category leaving the one (bicycle tool) I wanted, so turned on 1-Click
It was a third party shipped product, the shopping baseket does not reveal shipping costs and 1-Click does not remind you either, so the email bill was the item price, plus an unanticipated £3 p&P
- It would then have been cheaper to purchase from Amazon.
Had tried to cancel this about an hour later, when I reviewed the email receipt.
Speaking to Amazon hours later, who gave me a £5 credit, they told me that there was a 30minute cancel window on 3rd parties, and they could not explain why they had no record of cancellation attempt.
Anyway why can Amazon not make the shipping charges clearer for 3rd party items, prior to checkout?
you can reveal them by reviewing vendor alternatives as I do below (w/something else), but if they made it obvious in the basket I would never have contemplated the purchase.
I told them I want 1-Click that becomes 2-click if postage is not free. ie hidden costs.
