£10 fee for replacement Tmobile SIM, anyway around that?

tigerstyle · 10 May 2013 at 14:33

I'm wanting to use an older tmobile number I have and get it transferred to a new three contract, just rang for the PAC and that was fine, but then looked for the sim to retrieve the code... can't find the sim!

Rang back and tmobile want £10 to replace it, am I totally stuck?
I asked for the pac to be read out to me but apparently it's automated in the system and can't be seen by the operators there, the number is a bit special as it's xxxxx3333xx
Should've taken better care of the sim! arg :rolleyes:

at me.

kona786 · 10 May 2013 at 14:42

say you have the sim and it just stop working - as in it has become faulty. I've used that trick in the past.

Myshra · 10 May 2013 at 14:44

Say you lost the phone and want a replacement SIM, assuming this is PAYM when they say it's a tenner say "fine, im leaving" and you'll get it for free. If you say the SIM is faulty they will likely ask for the SIM ID, which you won't have. Actually might not be t-mo who insist on this, well either way - you'll be fine.

tigerstyle · 10 May 2013 at 14:49

kona786 said:
say you have the sim and it just stop working - as in it has become faulty. I've used that trick in the past.

Good shout, I've already rung up once though, don't want too many red flags appearing on my account (if that would happen!)

I've read that some shops will be lenient and hand them out, but last time I went in one of their shops all I got was a 'computer says no' 'ring customer support' responses But worth a try!

****************************************************************
So luckily tmobile is free to call for me on Skype, took 20 minutes and wangling being passed over to the supervisor to wave the fee, I've spent hundreds with them over the years ffs.
But it's on the way. Any idea how long the PAC txt will last in the system? Presumably if it isn't delivered within the day it'll stop being resent my tmobile? Have to get that next week again now...

reminded me of this Beastie Boys song, I wasn't aggressive though

: http://www.youtube.com/watch?v=0DOMxm0o12c