1070 shutting down randomly when playing Dying Light

[jaybee82]

Hi all,

Now this has been happening for about a month now, and is only when I'm playing Dying Light. A week ago, me GPU went off with the system still running, and I struggled to get a signal from it even though it was clearly running and receiving power. It almost seemed as if the card was sent into stand by mode (had a flashing white LED signal).

Eventually I took the card out and re-seated it fully and re-connected the power cables & the signal was back again. Problem solved I thought, but it happened again last night. My first thought was maybe it was over-heating, but the temps aren't really going above 60c when it's being pushed.

I've played Doom for many months prior to this and never had any issues with this happening, and it's just purely Dying Light, so I'm not sure whether it's anything related to just this game?

I've now removed everything and re-installed Windows, as I've not had a format since I had the system built well over two years ago, so will see how this goes.

However, if this still persists, I'm wondering what steps I could take before exercising the warrenty?

 

[VincentHanna]

Have you only tried Doom and Dying Light? Any other GPU intensive games?

DOOM uses Open GL/Vulcan whereas Dying Light uses Direct X11.

Shouldn't make a difference with the card shutting down, as that would tend to indicate a PSU issue, if anything, but worth trying some more games to narrow it down.

 

[jaybee82]

Is my PSU adequate? This is it below

Corsair RM 650(W)

 

[Freddie1980]

Is my PSU adequate? This is it below

Yes it's more then adequate in terms of power delivery. I'm actually quite surprised that they would see a decent PSU, I've always thought of those places as selling only crappy no name power supplies.

You should try using different 6pin connectors (if you have any), try another PCI slot, lose any overclocks you have on the CPU. Better yet try it out in another computer if that's possible.

BTW you need to edit out the competitor link.

 

[jaybee82]

Yes it's more then adequate in terms of power delivery. I'm actually quite surprised that they would see a decent PSU, I've always thought of those places as selling only crappy no name power supplies.

You should try using different 6pin connectors (if you have any), try another PCI slot, lose any overclocks you have on the CPU. Better yet try it out in another computer if that's possible.

BTW you need to edit out the competitor link.

Haha, point taken. I have actually brought all me gear from OC, but the PSU is no longer stocked on the site. Appreciate the advice, I'll have try the options.

 

[Nasher]

This is a really annoying problem which seems quite common on Nvidia cards. It's been going on for years, many people have investigated it and no one has really got to the bottom of it. It's normally this crash or a frozen image and sound loop :/

But it appears to be due to some cards being unstable on factory boost clocks. There isn't much you can do other than RMA the card or try to fix it by altering it's BIOS and cap the boost at something lower than default. It will also get worse as the card ages, some cards which are fine when new can develop it later on as well. I had it with a 470, 780 and more recently a 970. Which is why I finaly switch to AMD (my rx480 does not have the issue using the same PC).

Check the event log and you will probably find 100s of entries from the graphics driver about the card suddenly not being present. Or the drivers restarting themselves and failing to recover.

 

[Doogles]

This is a really annoying problem which seems quite common on Nvidia cards. It's been going on for years, many people have investigated it and no one has really got to the bottom of it. It's normally this crash or a frozen image and sound loop :/

But it appears to be due to some cards being unstable on factory boost clocks. There isn't much you can do other than RMA the card or try to fix it by altering it's BIOS and cap the boost at something lower than default. It will also get worse as the card ages, some cards which are fine when new can develop it later on as well. I had it with a 470, 780 and more recently a 970. Which is why I finaly switch to AMD (my rx480 does not have the issue using the same PC).

Check the event log and you will probably find 100s of entries from the graphics driver about the card suddenly not being present. Or the drivers restarting themselves and failing to recover.

I had driver crashing when I stressed the CPU out with older drivers but since I upgrade I never have that issue now.