My Mum's conservatory (which I hate, btw) sprung a leak in the roof a few weeks ago in the heavy rain. She has gotten a quote from a local trader.. They have good reviews so I'm not worried about that, but it seems steep to me. There are two options quoted, anyone familiar? The roof is 3.6m x 3.6m. I know nothing about conservatories and don't want to, lol 
Option 1 - £11,500 inc vat:
Option 2 - £10,240 inc vat:
Quotes includes all materials and skip etc.
I'd honestly get rid of the conservatory if it were up to me as the area of the garden it sits in gets a lot of sunshine and would be a wonderful outdoor seating area. The garden goes uphill beyond it so is not really usable as-is. But I'd imagination that'd cost a lot more to do (knocking it down, replacing the old sliding patio doors as they're crap, laying a patio outside). As it currently works, the conservatory is too hot in the sunshine, and too cold the rest of the time
Has she been given the "pensioner special" quote here? TIA.

Option 1 - £11,500 inc vat:
Roof Glazing 1 x set of “SUNSHADE” solar control glass to all roof glazing with 75% heat reflection keeping it cooler in the summer months, whilst also reducing glare by 80% & UV by 94% & allowing 89% light transmittance (this means Brighter in the winter). The thermal insulation properties out performs ordinary double glazed units by more than 50% with a ”U-value” of 1.0W/m2k. This glass is the very best available to reduce solar gain and keep expensive heating bills to an absolute minimum.
Option 2 - £10,240 inc vat:
‘HEATGUARD’ Polycarbonate roof
Quotes includes all materials and skip etc.
I'd honestly get rid of the conservatory if it were up to me as the area of the garden it sits in gets a lot of sunshine and would be a wonderful outdoor seating area. The garden goes uphill beyond it so is not really usable as-is. But I'd imagination that'd cost a lot more to do (knocking it down, replacing the old sliding patio doors as they're crap, laying a patio outside). As it currently works, the conservatory is too hot in the sunshine, and too cold the rest of the time

Has she been given the "pensioner special" quote here? TIA.