15 days to set up sky?!

Sasso · 2 Oct 2008 at 16:06

finally got my house mates to call up sky and order the BB and sky (would have done it weeks ago myself but didnt have then cash) and sky said the earliest they can set it up is the 15th?! and we ordered it on the 29/30th. why does it take so long to set up? because we explained we have the phoneline already set up and theres already a wired dish in the house with the cable coming into the living room, surely it would just be a case of putting the info onto the sky card, then just plugging everything in? when we had virgin thats pretty much all the guy did, plugged it in and spent abouit 2 mins doing some settings (clicking ok

) and it was done

bit of a rant but this is rather annoying as i need the net for research in uni these first two weeks and i either have to go into the lab or use my mobile web on my phone connected to the pc which is just out of 3G range and so is pretty damm slow!

/rant over

grudas · 2 Oct 2008 at 16:10

around 1-2 weeks to get your router and 2 weeks to activate bt line

that's how long i waited for them....

Sasso · 2 Oct 2008 at 16:19

pffff sucks

i want it now!!! already had the bt line for like a week and a half working

DDave · 2 Oct 2008 at 16:35

Sasso said:
pffff sucks i want it now!!! already had the bt line for like a week and a half working

You may already have the line, but BT still need to connect you up to the Sky/Easynet DSLAM in the exchange.

jb7_uk · 2 Oct 2008 at 16:55

Yup, can take time for them to do their thang at the exchange, i had a brand spanking new BT line installed in my new flat and it still took sky about a week and a half to sort the connection out, but they stuck to their estimated go-live date, i had the router a day or two before that go live date and low and behold, when the date came, i plugged it all in and off she went... but to answer you're initial question, i'm afraid you're just gonna have to wait it out dude.

meghatronic · 2 Oct 2008 at 17:03

Sky annoy me.... Guy said he'd be there at 9, I waited until 2 for him, he spent about 60s doing the install (communal dish) and left. Didn't even tell me things like pin, how sky plus works, etc..... It's a good job I'm competent and had Sky before, otherwise I'd have no clue.