Soldato
- Joined
- 10 Apr 2006
- Posts
- 7,853
- Location
- North West
Not sure if this is in the right forum or not but it does belong with webspace/websites i suppose!
Bought a domain name and webspace with 1and1 a while ago, realised they were far too expensive for what i needed so i cancelled the webspace package.
Now i obviously want to change which hosting the domain name is linked to, as the 1and1 was cancelled. But when i try to login with the domain name it says it doesnt exist on their records.
Even when i email them they tell me i have to have a hosting package with them so that i can login to change what the hosting of the domain is.
Surely if i have bought the domain it is mine and i can change the hosting to whatever i want whenever i need to, and the fact i cancelled a hosting package linked with the domain has nothing to do with it ?
Just wondered if anyone has any ideas before i probably waste money phoning them up!
Bought a domain name and webspace with 1and1 a while ago, realised they were far too expensive for what i needed so i cancelled the webspace package.
Now i obviously want to change which hosting the domain name is linked to, as the 1and1 was cancelled. But when i try to login with the domain name it says it doesnt exist on their records.
Even when i email them they tell me i have to have a hosting package with them so that i can login to change what the hosting of the domain is.
Surely if i have bought the domain it is mine and i can change the hosting to whatever i want whenever i need to, and the fact i cancelled a hosting package linked with the domain has nothing to do with it ?
Just wondered if anyone has any ideas before i probably waste money phoning them up!