2017 MacBook Pro battery service

[budcj]

Hi have a 2017 13" MBP which this morning has flagged up I require a battery service, 1 month after my AppleCare has run out. Got coconut battery and its saying I have 76% capacity with 227 cycles, which is way below their stated 80% capacity at 1000 cycles.

Apple says it doesn't matter that its not lived up to their life indication on the website and I must pay for replacement. Does this sound right?

 

[budcj]

I’m sorry to say , yes ultimately.

your best bet is to complain to Apple Care on the basis that your battery is so bad, it would’ve been terrible even before Apple care ran out.


And next time get it tested before it runs out

Battery life has been absolutely fine and it was checked before the AppleCare ran out (It was showing the battery capacity at 87%), the battery life dropped quite considerably in the past 10 days It would lose 0-1% if I left it sleeping for 7 hours, now it loses 10% in the same space of time.