2023-12 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5033375) - Failed

ssmacc · 4 Jan 2024 at 15:32

Hello,

The below have both failed and have been stuck for the last couple of weeks, I've googled and tried several fix's...

I got to the stage where I tried to fix the issue with a new install of windows (keeping my settings and files). However, this has failed twice ~50% in.

Has anyone got any suggestions, I'd like to avoid a fresh install if at all possible...

2023-12 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5033375)
Install error - 0x800705b9
2023-11 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 22H2 for x64 (KB5032007)
Install error - 0x800700c1

Cheers!

Murphy · 4 Jan 2024 at 15:43

May sound like an obvious thing but have you tried running the Windows Update Troubleshooter?

Not sure if they changed the location on 11 but for me on 10 it's Settings > Updates and Security > Troubleshoot > Additional Troubleshooters > Windows Updates.

AthlonXP1800 · 4 Jan 2024 at 16:29

Fix Windows Update Error 0x800705b9 on Windows 11

A broken Windows Update client can cause Error 0x800705b9. Here are the steps you need to take to successfully fix this Windows Update Error.

www.thewindowsclub.com

Fix Windows Update Error Code 0x800700c1

If you want to fix Windows Update error 0x800700c1 on your Windows 11/10 computer, then this post covers some simple options that you can try.

www.thewindowsclub.com

Windows 11 Windows Update troubleshooter location is Setting > System > Troubleshoot > Other Trouble-shooters

If troubleshooter not worked then run DISM repair then SFC scannow

Rroff · 6 Jan 2024 at 05:46

I've found with Windows Update issues sometimes the only way to resolve them is to go to the hassle of building up to date installation media and doing the update via that (not repair or reinstall).

MS seems to be incorrectly pushing a lot of out of scope updates lately

which then fail to install due to reasons like known hardware incompatibilities, not ready for the computer trying to install it or not relevant to the hardware configuration on the computer trying to install etc. this one might be failing due to the WiFi issues or some other stuff it can potentially break.

ssmacc · 8 Jan 2024 at 10:50

Thanks both, I'll have a look (although I have tried several "fix's")

I've tried a Fresh install again (keeping my programmes and personal files) a couple of times and this fails at 57%?

If I can't fix it this week I'll try a clean install at the weekend (I work from a VM on my personal PC so don't want to risk it in the week)

Thanks again,

AthlonXP1800 · 8 Jan 2024 at 23:03

ssmacc said:
Thanks both, I'll have a look (although I have tried several "fix's")

I've tried a Fresh install again (keeping my programmes and personal files) a couple of times and this fails at 57%?

If I can't fix it this week I'll try a clean install at the weekend (I work from a VM on my personal PC so don't want to risk it in the week)

Thanks again,

What is the error code when install failed at 57%?

ssmacc · 9 Jan 2024 at 10:31

AthlonXP1800 said:
What is the error code when install failed at 57%?

No code, it just kindly informs me that it's failed via a dialogue box...literally just reverts back to my desktop (from the std blue screen) with a dialogue box.

AthlonXP1800 · 9 Jan 2024 at 22:03

ssmacc said:
No code, it just kindly informs me that it's failed via a dialogue box...literally just reverts back to my desktop (from the std blue screen) with a dialogue box.

Check Event Viewer to look for errors on failed Windows setup installation in System. If it not here then open log from C:\Windows\Pather to find why installation failed.

View the Windows Setup event logs

Start the Event Viewer, expand the Windows Logs node, and then click System.
In the Actions pane, click Open Saved Log and then locate the Setup.etl file. By default, this file is available in the %WINDIR%\Panther directory.
The log file contents appear in the Event Viewer.

Windows Setup Log Files and Event Logs

learn.microsoft.com

ssmacc · 10 Jan 2024 at 09:32

AthlonXP1800 said:
Check Event Viewer to look for errors on failed Windows setup installation in System. If it not here then open log from C:\Windows\Pather to find why installation failed.

View the Windows Setup event logs

Start the Event Viewer, expand the Windows Logs node, and then click System.

In the Actions pane, click Open Saved Log and then locate the Setup.etl file. By default, this file is available in the %WINDIR%\Panther directory.

The log file contents appear in the Event Viewer.

Windows Setup Log Files and Event Logs

Windows Setup Log Files and Event Logs

learn.microsoft.com

Hello,

Thanks for the help, I've located and opened the "Setup.etl", but from what I can see there is nothing with a later date than "21/09/2022"?
(Date Modified is also 21/09/2022)

Cheers,

Mujja · 10 Jan 2024 at 15:47

Does Windows Update detect and download January's update? KB5034123

Download from the update catalog and try a manual install. If it still fails try installing in safe mode. A manual install may even give you more information on the error.

Or uninstall November's update and see if the latest cumulative update installs, maybe the last installation corrupted something.

When you say you reinstalled but kept files and settings, was that the Reset function? Did you check the OS version after the reset and was November's update still installed?

AthlonXP1800 · 11 Jan 2024 at 05:26

ssmacc said:
Hello,

Thanks for the help, I've located and opened the "Setup.etl", but from what I can see there is nothing with a later date than "21/09/2022"?
(Date Modified is also 21/09/2022)

Cheers,

That is very strange, something not right, the date should be same as mine 08/02/2023.

Maybe your Windows time is wrong, that may be why installation failed at 57%.

Go to Settings > Time & language > Date & time and check if set the time automatically is turn on and make sure you are in the correct time zone then click Sync now button to sync time with time server to make sure your Windows time is sync match correctly.

Then open File Exploer, navigate to C:\ and delete folder $WINDOWS.~BT then try reinstall Windows 11.

Mujja · 11 Jan 2024 at 08:23

That date would be when the ISO was finalised.

@ssmacc, if you do reinstall Windows download a later version of W11 22H2 or even 23H2.

I've seen cumulative updates fail to install when a servicing pack is needed, but Window Update should detect and install any prerequisite. Try a manual install, the installer may give more information why the installation is failing.

@AthlonXP1800, why change the system time and delete a folder before an OS reinstall. A feature update creates the folder $WINDOWS.~BT, not a security update, which is what the OP is installing..

ssmacc · 11 Jan 2024 at 09:34

Hello All,

Time and date is correct,

I've ran the below successfully:
dism.exe /online /cleanup-image /scanhealth

The below failed
dism.exe /online /cleanup-image /restorehealth

With the message below:

C:\Windows\System32>dism.exe /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.1

Image Version: 10.0.22621.1413

[===========================84.9%================= ]
[===========================86.0%================= ]
[===========================87.0%================== ]
[===========================88.1%=================== ]
[===========================89.1%=================== ]
[===========================90.2%==================== ]
[===========================91.2%==================== ]
[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

Thanks for all your help so far, need the PC ofr work now, will do more reading later!

Mujja · 11 Jan 2024 at 09:41

Mount the ISO or plug in the USB with the file and try

Code:

DISM /Online /Cleanup-Image /Restorehealth /source:wim:D:\sources\install.wim:1 /limitaccess

I never had must success with these clean up commands. The error could be due to the failed installation.

ssmacc · 11 Jan 2024 at 12:01

Just tried to run the "MediaCreationTool_Win11_23H2" and that failed!

I've a second PC I can create it from, but very strange...the PC is actually running fine, never crash's etc.

It's looking like a clean instal at the weekend if I have the time...

Mujja · 11 Jan 2024 at 12:08

I just shared a link to the W11 23H2 ISO from my Google Drive in a PM.

I've had issues in the past with the MCT failing to download the ISO.

ssmacc · 11 Jan 2024 at 12:41

Mujja said:
I just shared a link to the W11 23H2 ISO from my Google Drive in a PM.

I've had issues in the past with the MCT failing to download the ISO.

Thank you very much!

I've downloaded and will try installing (Keeping my settings later)

AthlonXP1800 · 11 Jan 2024 at 13:06

ssmacc said:
Hello All,

Time and date is correct,

I've ran the below successfully:
dism.exe /online /cleanup-image /scanhealth

The below failed
dism.exe /online /cleanup-image /restorehealth

With the message below:

C:\Windows\System32>dism.exe /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.1

Image Version: 10.0.22621.1413

[===========================84.9%================= ]
[===========================86.0%================= ]
[===========================87.0%================== ]
[===========================88.1%=================== ]
[===========================89.1%=================== ]
[===========================90.2%==================== ]
[===========================91.2%==================== ]
[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

Thanks for all your help so far, need the PC ofr work now, will do more reading later!

0x800f081f: How to Fix This Windows Update Error

If you encounter update error 0X800f081f on Windows 10, try one of these easy troubleshooting steps to restore your system's functionality.

windowsreport.com

Error code 0x800f081f could be caused by missing .NET framework 3.5, you will need to enable it and then DISM will work properly.

if not work then try dism.exe /online /Cleanup-Image /StartComponentCleanup

Mujja · 11 Jan 2024 at 13:21

The .NET 3.5 files are in the ISO (e.g. D:\sources\sxs)

Enabling in Windows features will download and install from MS, same thing.

Mujja · 11 Jan 2024 at 13:24

@ssmacc IIRC the media creation tool creates a bootable USB.

If you haven't done so before, use Rufus to create a USB with the ISO file you download.