Just over two weeks ago I bought an MSI Radeon R9 290X Lightning Edition from OcUK.
For a week and a half it worked very well apart from sounding a little like a hand dryer when playing games with all video settings at their highest. BF4, Alien Isolation etc all worked fine.
However, in the past few days, whilst idling or web browsing (i.e. Christmas shopping) my system has started to suddenly switch to a blank screen from which it is unable to recover. Whenever the blank screen hits, the GPU fans would jump to full power (sounding a little like a jet aircraft is trying to land) and shortly afterwards the system would stop responding.
The blank screen has become more and more frequent such that now the graphics card is not even recognised by my motherboard (Gigabyte EX58-UD3R) and I receive a long beep at POST (which I am told means the graphics card/RAM is not being recognised) and no DVI signal on my two 1080p monitors.
I have re-seated the card a dozen times. Once or twice I got the card to POST but as soon as Windows tried to load, the screen went blank. I would try the card in the 2nd 16x PCI-E slot but unless I remove everything from my case, I do not believe the card would fit.
I have also tried the little BIOS switch on the card but neither setting works.
I have a Corsair AX 860W "80 Plus Platinum" PSU which I am led to believe should be sufficient. I was using two 8-pin cables from the PSU as in the instructions.
My old HD 6950 which the 290X was supposed to replace is back in my system working happily now with no blank screen issues.
I have recently changed my CPU to a Xeon x5650 and added an Aquaero 5 LT as a fan controller but these were installed either before or at the same time as the new GPU and everything worked fine together for over a week.
I am pretty resigned to sending the card back for RMA but can anyone advise on anything obvious I might have missed please?
Many thanks.
For a week and a half it worked very well apart from sounding a little like a hand dryer when playing games with all video settings at their highest. BF4, Alien Isolation etc all worked fine.
However, in the past few days, whilst idling or web browsing (i.e. Christmas shopping) my system has started to suddenly switch to a blank screen from which it is unable to recover. Whenever the blank screen hits, the GPU fans would jump to full power (sounding a little like a jet aircraft is trying to land) and shortly afterwards the system would stop responding.
The blank screen has become more and more frequent such that now the graphics card is not even recognised by my motherboard (Gigabyte EX58-UD3R) and I receive a long beep at POST (which I am told means the graphics card/RAM is not being recognised) and no DVI signal on my two 1080p monitors.
I have re-seated the card a dozen times. Once or twice I got the card to POST but as soon as Windows tried to load, the screen went blank. I would try the card in the 2nd 16x PCI-E slot but unless I remove everything from my case, I do not believe the card would fit.
I have also tried the little BIOS switch on the card but neither setting works.
I have a Corsair AX 860W "80 Plus Platinum" PSU which I am led to believe should be sufficient. I was using two 8-pin cables from the PSU as in the instructions.
My old HD 6950 which the 290X was supposed to replace is back in my system working happily now with no blank screen issues.
I have recently changed my CPU to a Xeon x5650 and added an Aquaero 5 LT as a fan controller but these were installed either before or at the same time as the new GPU and everything worked fine together for over a week.
I am pretty resigned to sending the card back for RMA but can anyone advise on anything obvious I might have missed please?
Many thanks.