2b error on motherboard

dog2_99 · 13 Oct 2009 at 17:03

Hey guys...i am going out of my mind on this one so any help would be great.

Took delivery of a new system:
"Ultima Vanquish" Intel Core i7 920 D0 2.66GHz @ 3.80GHz Quad Core DDR3

yet it will not start up giving me an error 2b on the Gigabyte GA-EX58-UD5 Intel X58 (Socket 1366) PCI-Express DDR3 Motherboard.

i have Corsair TX 650W ATX SLi Compliant Power Supply and ATI 5870 1024mb gfx

cheers guys

vertica · 13 Oct 2009 at 17:14

If i remember correctly "2B" is usually video initialisation. (i could be wrong here)

Is your GPU installed correctly? -Top PCIE x16 slot? All additional power connectors in? Tried reseating the card (the socket should latch onto the card if so)?

As its a prebuilt OCd system it will have been working (OC tested etc) when it was packed, so its possible something has become dislodged in transit.

EDIT: just checked the manual online and "2B" is the stage where it tries to initiallise the GPU's bios.

dog2_99 · 13 Oct 2009 at 17:30

it looks like all is connected?

are there any options with the GPU bios?

seem really odds why it is just not working? i rang the tech support and they said there is nothing to be done but send it back! such a shame; such a waste of time and effort...let alone money

think i am just going to return and get a refund...stick to macs

cheers for all your help guys though! just got the nightmare of waiting for the DPD service to find me again ergghhh what a mess!

swanseajack · 13 Oct 2009 at 18:28

Can you borrow another graphics card off someone to test?

dog2_99 · 13 Oct 2009 at 18:39

swanseajack said:
Can you borrow another graphics card off someone to test?

not really an option! i think the only thing is to send it back...honestly i have had such troubles with this purchase; its a sign

just hope the pick up tomorrow is not a hassle like the delivery was :rolleyes:

Franksi · 13 Oct 2009 at 18:57

kind of a deafeatest attitude mate? Why not just send it back, let them fix the problem and then get on with it? Not everything works first time - you just got to roll with it. At least they are telling you to send it back to get it fixed rather than saying that it's tough ****

dog2_99 · 13 Oct 2009 at 19:04

Franksi said:
kind of a deafeatest attitude mate? Why not just send it back, let them fix the problem and then get on with it? Not everything works first time - you just got to roll with it. At least they are telling you to send it back to get it fixed rather than saying that it's tough ****

no i do agree and i do not blame OcUK **** happens; its just a pain with the delivery etc...i have to work crazy hours and my place is not the easiest to find/get into...to its just a MASSIVE hassle.

thing that i just find strange is that it was stamped Quality checked before dispatch...what could have caused it during delivery!? is it just a fault with gfx?

vertica · 13 Oct 2009 at 21:43

As i posted earlier it sounds like the gpu just isn't sat properly anymore, it porbably got a small knock in transit.

It would have been working when packed as they would have had it on in the warehouse to overclock and check stability before shipping it to you.

Have you tried simply removing and then re-seating the GPU?

dog2_99 · 13 Oct 2009 at 22:10

Yeah i gave that a bash and no luck...i removed and replaced the Card (side point it is really big card...how things has changed since my last PC which was 9 yrs ago).

had a good look around as well whilst i was doing it and it all seems in place. Its annoying as i won't output anything to the new monitor as well.

dog2_99 · 13 Oct 2009 at 22:21

Would removing the battery on the motherboard help? clear the CMOS? bad idea?

swanseajack · 13 Oct 2009 at 23:58

You could try that,should also be a jumper on the board somewhere to reset the cmos, also try connecting the monitor to the gfx card via a vga adapter.

Tuvoc · 14 Oct 2009 at 07:08

I wouldn't try anything in case you make things worse and/or invalidate the warranty by playing around with it. Leave it alone, wait for the courier to collect it, and leave OCUK to deal with it

dog2_99 · 14 Oct 2009 at 08:11

Tuvoc said:
I wouldn't try anything in case you make things worse and/or invalidate the warranty by playing around with it. Leave it alone, wait for the courier to collect it, and leave OCUK to deal with it

This is what i did in the end! cheers for all the help though guys!

madindehead · 14 Oct 2009 at 08:23

2B means Invoke Video BIOS (It's in the back of the UD5 manual). Hope you manage to get it fixed soon mate =)

dog2_99 · 14 Oct 2009 at 11:04

i don't know what invoke video BIOS means? The system is being return today may look into a getting replacement in the new year.

swanseajack · 14 Oct 2009 at 15:21

Every gfx card has it's own bios, the motherboard has to read the bios and then start the card to output to the screen.

cuke2u · 14 Oct 2009 at 16:49

Hi, just a thought but is the gfx card connected up correctly to the right leads and the motherboard too? Leads could have moved in transit...
Chris

dog2_99 · 14 Oct 2009 at 19:47

hey guys the computer was picked up today...Thanks again for all your help and suggestions...i won't be joining you PC gamers just yet

but hopefully soon!