2nd Faulty Vx922 in a week....sigh!

paul172 · 27 Apr 2006 at 21:00

First one had a green stuck pixel on the screen, very obtrusive, I had to send it back to the supplier under the Distance Sales Act.

Just recieved another one today, worked for 10 minutes, then the screen started flashing on and off, then go 98% black. I say 98%, becuase I can see whats on the screen, if I look very, very closely! Even the OSD menu is faded out to the point that you can only see it's shadow.

I've tried both, VGA and DVI, and tried it on 3 different PC's, all with the same result. I'm pulling my hair out. Has anyone else had problems with the VX922?

Can anyone recommend an alternative to Viewsonic, it needs to be quick for fast paced games.

Cheers,
Paul - :mad:

paul172 · 27 Apr 2006 at 22:40

That is the dilema I face Fish!

I've tried to RMA the monitor through the etailers website, but it just redirects me to the ViewSonic support lines. I've emailed my etailer telling them that under the Sales of Goods Act it is THEIR responsibilty to sort it out, not the manufacturers! They are a reputable company, I can't see them refusing the return.

I've also emailed ViewSonic to complain and ask them to clarify what would happen if they were to send out a replacement with a STUCK pixel.

I'll let you know how it turns out!

paul172 · 28 Apr 2006 at 00:07

I did that with the first one. Stuff paying £18 out of my own pocket again, for something that is 'truely' faulty this time!

paul172 · 28 Apr 2006 at 18:28

Flanno, mine started buzing and hissing before it went! :eek:

paul172 · 29 Apr 2006 at 10:09

The supplier has agreed to take the monitor back. Just undecided whether or not to go for a replacement(3rd time lucky??), or get a refund and go for a Samsung???