3 days later and still no answer .

[unknownsoldier64]

been ringing overclockers system support line for 3 days. and still cant get through . this is with constantly pressing redial evey few minutes. all day firday
yesterday and all today .

i think this is a real problem as i have had this every time i have sent my pc back for repair ...

it takes days of constant ringing before you get to talk to anyone i think this is a real issue that overclockers needs to be address.

i dont mean to be the moaning ****** but this really is a joke.

 

[fini]

Are you sure you're not ringing KFC?

 

[z0mbi3]

Are you sure you're not ringing KFC?

This. It's probably happened before.

 

[unknownsoldier64]

im ringing the right numebr i have spoken to the sales team and asked for some one to call me back .. and i still didnt get a call back.

 

[BlastRadius]

im ringing the right numebr i have spoken to your sales team and asked for some one to call me back .. and i still didnt get a call back.

Cool, didn't realise I had a sales team

Webnote would be the answer for this one I think.

 

[unknownsoldier64]

i did a web note that took ages for a reply and they said phone support !!!

 

[GhostlyPea]

Whenever I ring I am through to a representative within 15 - 20 minutes max. You must be doing something wrong

- Pea0n

 

[fini]

Have you tried ringing KFC?

 

[unknownsoldier64]

how can i be doing something wrong ? i ring the number 0871 222 8529 and its engaded constantly ??!!!

 

[unknownsoldier64]

they should have a queing system or somthign not jsut a f'ing busy tone.

 

[fini]

Ah that's their old number, which they're probably using for something else now. The new number is 0845 753 2532.

 

[Plec]

Try a post in the customer services forum and explain your situation and what you were advised to do in the web note - link.

The new number is 0845 753 2532.

Hehe - just googled that

 

[Mr-White]

They need tp update their contact details then

MW

 

[Rilot]

Asked for this thread to be closed.
No swearing and no shop posts. Read the faq.

 

[unknownsoldier64]

where are you ment to post your complints then ... no where ?

 

[fini]

jsut xxxx off if you just goign to be a xxx

Me thinks you just rang that number

 

[Plec]

where are you ment to post your complints then ... no where ?

Try a post in the customer services forum and explain your situation and what you were advised to do in the web note - link.

 

[Burnsy2023]

Post in the CS forum: http://forums.overclockers.co.uk/forumdisplay.php?f=119

And do it quick, you're getting a suspension in a minute.