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3080 FE display driver crash and black screen

NZXT30

NZXT30

NZXT30

Soldato
Joined
3 Aug 2010
Posts
3,232
I managed to snag a 3080 FE two weeks ago and thought myself lucky but it only worked perfectly for 8 days. The 3080 is now keeping me up at night and I wish I had kept my 1080ti which I was actually happy with. My main PC has a 700w psu but I ran the card undervolted since day one and it's been pulling similar amount of wattage as my 1080ti. This is what I've been dealing with:

-Problem started on the 8th day when my main PC suddenly restarted while gaming but nothing on the event viewer. This was followed by erratic behavior with "Display driver nvlddmkm stopped responding" on the event viewer and black screen that requires me to turn off my pc with the power button. The first crash was the only time that nothing was registered on the event viewer and my pc restarted on its own since then its always "Display driver nvlddmkm stopped responding".

-I then installed the 3080 on my HTPC with 600w psu, set the power limit so it only pulls around 220w. It ran stress test all night no problem.

-The next day I put the 3080 back to the main PC, I only switched the psu cables around just in case. The card ran fine for almost 48 hours with lots of gaming and even stress testing over night. Suddenly at late evening of the second day black screen followed by erratic behavior which means can't stress test or game more than a few minutes and even a couple of black screens on windows logon.

-Yesterday morning I decided to put the 3080 back to the HTPC and started a stress test. I also purchased a new 850w psu thinking that the psu on my main pc might be the culprit. Stress test had been running for 14 hours and I started to feel confident that the psu of my main pc was the problem and suddenly black screen on my HTPC. The card then wouldn't even power on until I left it for 10 minutes and then it came back to life with the same erratic behavior. Decided then to call it a day and write this post.

Now I'm wondering if I should even bother trying the new psu that arrives tomorrow. I know both my current psus are on the weak side but I ran the card undervolted and it was only pulling max 270w on the main pc and 220w on the home theatre pc. I've also tried the obvious stuff like a few different versions of drivers and running it at stock with no undervolt on my main pc and always used 2x8pin cables. Needless to say my main PC is now running an old gtx 1070 with no problems.

I'm worried that if I RMA the card they might find nothing wrong after a day of testing since the card can run stress tests for hours or even a day with no problems. I also suspect they'll offer me a refund rather than a new card. For anyone that managed to make it to the end of my post, any thoughts?
 
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Have you tried the card without undervolting it and making sure all overclocking tools are disabled and not loading from boot up. Sounds like you are undervolting too much and causing your own headaches. Also has been known to cause damage too when undervolting not done right.

Set it all back to stock and test again, also make sure to have a good quality PSU with the required rating for the GPU and your system.

Also update your motherboard BIOS if it was before the 3080 came out. But run the latest BIOS for your motherboard too as a test.

Could also be drivers, use DDU to clear drivers not used and old ones for the 3080 and reinstall latest drivers too.

Make sure chipset drivers are up to date too.
 
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Definitely try without the undervolt, might just be too aggressive. If it doesn’t happen at all with the GPU at stock then you know your issue.

There are loads of issues with black screens with Nvidia at the moment, just search eg 3080 black screen and you’ll find loads of hits.

Maybe try this, solves one cause of black screen at least...

Just change the TDR timeout and you’re done with this issue!

Manually add the following reg key with a value of 5 or 10 (the HDD takes about 3 secs to spinup):

KeyPath : HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers
KeyValue : TdrDelay
ValueType : REG_DWORD
ValueData : Number of seconds to delay. 2 seconds is the default value.
Click to expand...


https://forums.flightsimulator.com/...ng-win10-system-halt-with-black-screen/352706
 
The black screen also happened without undervolting, just changing the power limit. I managed to miss the new psu delivery driver said he knocked but I didn't hear anything.
 
NZXT30 said:
The black screen also happened without undervolting, just changing the power limit. I managed to miss the new psu delivery driver said he knocked but I didn't hear anything.
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Don't change the power limit, just leave it all on stock and test again.
 
Display driver nvlddmkm stopped responding is usually a symptom of overclocking too much, or undervolting too far. I've also had it when my driver was corrupted (due to overclocking memory and cpu and corrupting my windows install lol)

As others have said, run the card at stock settings to see if you have the same issues. If the card is fine then it certainly won't do that.

Out of interest when are you getting the black screens? Under load, idle?

Also you may already have tried it, but uninstall your driver with DDU and re-install. Then test at stock settings.
 
Jay343434 said:
Display driver nvlddmkm stopped responding is usually a symptom of overclocking too much, or undervolting too far. I've also had it when my driver was corrupted (due to overclocking memory and cpu and corrupting my windows install lol)

As others have said, run the card at stock settings to see if you have the same issues. If the card is fine then it certainly won't do that.

Out of interest when are you getting the black screens? Under load, idle?

Also you may already have tried it, but uninstall your driver with DDU and re-install. Then test at stock settings.
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Black screens are under load but the amount of load doesn't seem to matter. Will try a new psu tomorrow at stock settings but the problem happens in two different machines so I'm not hopeful at all. I already got an RMA booked for next week.
 
NZXT30 said:
Black screens are under load but the amount of load doesn't seem to matter. Will try a new psu tomorrow but the problem happens in two different machines so I'm not hopeful at all. I already got an RMA booked for next week.
Click to expand...

I know you've tried two different machines, but have you tried a fresh install of driver? Also what driver are you using at the moment?
 
NZXT30 said:
I used 1850mhz/850mv and worked perfectly for a week.
Click to expand...
I'm using 1860Mhz /860mv on my 3090 with no issues, not gone any further but plenty of testing to be done.
Your settings don't seem too aggressive at all.

It seems strange that all was well for 8 days and then the issues and I can understand why you wouldn't want to RMA in a hurry, I also had the 1080ti extreme version, great card with no issues in 3 yrs.
 
Of coarse you try the new PSU before you RMA it esp. as you went and bought it, these cards are said to spike really high (Transient Spikes) even some with 850w PSU's had issues (depends on the PSU I suppose) but I cannot comment as I have a AX1600i so no issues.

A user here had 2x1080Ti on a 850w (AFAIR) and then he got a 3090 and it acted up till he replaced it with a 1000w.
 
PSU arrived and installed, everything at stock, fresh driver with DDU, black screen within 3 min of benchmark. The card is gone.
Woodsta888 said:
What is your system RAM, had same crash on 1080ti and 3080, quite erratic. You on AMD or intel CPU?
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It happens in two different machines, one is amd and one is intel based.
 
Bad luck, if you opted for replacement over a refund it should be ok unfortunately these things happen, they may give your a 3090FE for your trouble (and they are easier to source). :D

The bad news is I would be looking at 1000w if buying as PSU for a 3090FE.
 
JohnG7 said:
Bad luck, if you opted for replacement over a refund it should be ok unfortunately these things happen, they may give your a 3090FE for your trouble (and they are easier to source). :D

The bad news is I would be looking at 1000w if buying as PSU for a 3090FE.
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haha I wish mate but I highly doubt I'll even get a 3080 back. I did stress that I want a replacement though and not a refund. I just don't see the e-tailer handing me out a 3090.
 
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