360 Faulty Graphics

Doog · 21 Jun 2008 at 08:34

I've just had to send my 6 month old 360 pro back to Xbox for repair, it stopped diplaying a picture after afew hours of going wild diplaying strange patterns and flashing on screen.

Does anyone know if they will just replace the graphics card to fix the issue? they didn't let me know anything when I was speaking with them.

Thesnipergecko · 21 Jun 2008 at 08:36

If it was 6 months old you should have gone back to the shop where you purchased it from. They would have straight swapped it for you.

T.

HTMLHugo · 21 Jun 2008 at 08:41

i think they may well replace the motherboard also. though tbh mine still has exactly the same problem intermittently.

Doog · 21 Jun 2008 at 08:58

Thesnipergecko said:
If it was 6 months old you should have gone back to the shop where you purchased it from. They would have straight swapped it for you.

T.

I bought it online so it was just as much hassle although would have been quicker than MS 3-4 week turn around.

I've got a PS3 & Wii so wasn't too fussed waiting alittle longer as long as it gets sorted out. Bit gutted chopped in my original 360 to get the apparently better Pro version and this one goes on me

Thesnipergecko · 21 Jun 2008 at 08:59

3-4 Weeks is unlikely

I got my RROD Xbox back in 10 days.

T.

HTMLHugo · 21 Jun 2008 at 09:04

yup mine also took 9 days including weekends.

Doog · 21 Jun 2008 at 09:38

that would be excellent I was just going on what the CS bloke stated, showing they've received the console so fingers crossed it will be as quick as yours.

Thanks

Joebob · 21 Jun 2008 at 09:44

Doog said:
I've just had to send my 6 month old 360 pro back to Xbox for repair, it stopped diplaying a picture after afew hours of going wild diplaying strange patterns and flashing on screen.

Does anyone know if they will just replace the graphics card to fix the issue? they didn't let me know anything when I was speaking with them.

The GPU on consoles is intigrated into the motherboard so there isn't a graphics card. They would have to change the whole motherboard if it's faulty.

MagicUK · 21 Jun 2008 at 13:30

i got mine back with in 7 days inc weekend!

disco Stu · 22 Jun 2008 at 18:09

Mine came back in around 9 days but after a couple of weeks it's playing up again, seen the 3 reds lights once but then it seemed ok.now it justs keeps locking up for no reason.(mostly playing arcade games???)

disco Stu · 22 Jun 2008 at 19:47

YAY, how i have complete lock up and 3 red lights, well done repair center, your the best.

Rhys · 23 Jun 2008 at 09:45

Why does every thread on this forum get hijacked and then turned it a really boring thread?

EDIT - I didnt mean to post the above in this thread sorry.

Neoni · 23 Jun 2008 at 09:49

Rhys said:
Why does every thread on this forum get hijacked and then turned it a really boring thread?

You posted in it.

Doog · 28 Jun 2008 at 12:33

I just got my 360 back today, states the mobo has been found to have been faulty.

Would they just have replaced that?

Only reason I asked is it looks like they sent me a new console is was all sealed and had a facia attached with all the seals still intact.

NorthstaNder · 28 Jun 2008 at 14:43

Doog said:
I just got my 360 back today, states the mobo has been found to have been faulty.

Would they just have replaced that?

Only reason I asked is it looks like they sent me a new console is was all sealed and had a facia attached with all the seals still intact.

Yep, they'd replace the whole motherboard.

They might have given you a different console. The only way to be sure is to compare the serial numbers.