360 keeps freezing! WTF?

Aspect · 27 Jul 2006 at 09:42

This is getting stupid now, playing demo or game on disc it just seems to freeze up whenever it feels like it. The psu seems cool, so im sure that its not overheating.

Any ideas lads?

Aspect · 27 Jul 2006 at 10:45

Nismo said:
Yes, get a replacement

How do i go about doing that?

Aspect · 27 Jul 2006 at 11:01

gord said:
Take the 360 back to where you bought it.. under law the seller is the person you deal with.

The longer route is to phone Microsofts helpline.

Under law u need the receipt, long story but a mate who i no longer speak to has it.

Aspect · 27 Jul 2006 at 11:20

Nickg said:
under law, u do NOT need a reciept. they should be able to trace your order through credit card etc it just helps to make the process quicker if you have a reciept.

Id rather go through ms themselves tbh. Its weird how its suddenly freezing, its never done it before, ive had it since December.

Aspect · 27 Jul 2006 at 12:08

So what do i need to do first guys? Do i just call ms?

Aspect · 27 Jul 2006 at 13:17

Johanson said:
This is EXACTLY what happened to my Xbox 360. I rang them up 2 days ago and they are going to have it picked up and either repaired or replaced. I just wrapped it up in plenty of bubble wrap (just the console, no HDD/cables/power supply or anything) and put it in a cardboard box. Just waiting for pickup now.
It would freeze when playing any game at any time, but it wasn't overheating at all.

So they come and pick it up?

Aspect · 27 Jul 2006 at 21:50

Hmmm it seems to be ok again now, weird :confused:

Aspect · 28 Jul 2006 at 09:16

$anch3z said:
Mine died today with no warning at all, apart the odd lockup now and again .....just 3 red sections in the ring of fire

Sorry to hear that mate

Aspect · 28 Jul 2006 at 18:12

Im putting off phoning MS, hoping it will just start working again. Im not sure its going to though

Aspect · 29 Jul 2006 at 12:39

How long is the warranty on the 360?

Aspect · 29 Jul 2006 at 13:15

rayb74 said:
EDIT..... When I get my replacement will the 1 year warranty start again or will it be from the date of my original purchase?

Id like to know this aswell, also can you take out the extended warranty at anytime within the 1 year? Or is it too late now?

Aspect · 29 Jul 2006 at 22:34

dannyjo22 said:
Because you have to have registered it dont you? Probably in a few months time they will want a reciept?

I cant remember if i registered mine :confused: