360 Saying open tray when disk in

[Pug]

When games are inserted it reads, then says open tray. Any suggestions as to what could be wrong, and anyway to fix it? Its out of warranty.

 

[Pug]

its my nephews so cant troubleshoot until tomorrow. I think it doesnt say name of game, and havent tried DVDs. Its been working fine though previously.

Saw this:

likely to be it? Seems a bit far fetched to me

 

[Pug]

any thoughts on the video above?

 

[Pug]

my thoughts too, but if it did it once, my logic is it would keep doing it and become a PITA. I know my way around one, so it could be worth a punt.

 

[Pug]

sounds perfect George!

 

[Pug]

thanks guys, surprised that fixed it George (dont even know what it would be fixing!)