device manager may not be picking them both up, your card has 3 different outputs, its possible for 1 card to show up 3 times within device manager, mine shows up twice and i only have 1 card, i would reccomend you upgrade to the latest bios, make sure the cards are connected properly to the motherboard, the motherboard may require additional power through a molex for running two cards, i would check your crossfire bridges, and your power cables to both cards, i would then check your bios options to see if the 2nd pci-e slot has been disabled or not, and any othr options within the bios