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5060ti black screen, help please

JamesTuc

JamesTuc

JamesTuc

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Joined
10 Jun 2010
Posts
342
Location
Coventry
I just got a MSI GeForce RTX 5060 Ti Ventus 2x OC Plus 16GB from OCUK to replace a 1070, to go with my system as below:

Motherboard B450-I
CPU AMD Ryzen 7 2700
RAM 32GB DDR4

All works fine with the 1070. When I installed the 5060ti I uninstalled drivers and rebooted. Had a very small screen/window in the centre of my monitor but figured it was down to drivers. Installed latest but now I get nothing after BIOS, no output to my screen.

Please can someone point me in the right direction?

All I can find online is to reduce the PCIe version. I have tried auto, 3, 2 and 1 but none work. When I swap back to the 1070 everything is normal.
 
This could be a gpu/motherboard incompatibility. Is your board the Asus ROG Strix B450-i? Have you updated to the latest bios which is version 5602 for that board? If not then doing so may fix your problem. There have been quite a few incompatibilities between these new cards and older boards.
 
Thanks both! Now you've suggested those things I feel silly for not having tried them, but I've never had to when upgrading before. Will update bios and disable CSM (if enabled) when I get back from work. Fingers crossed :)

And yes it's the ROG Strix mobo
 
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TLDR: BIOS update and selecting GEN 2 PCIe seems to have worked. Testing via games commencing :)

Updated BIOS & disabled CSM, black screen.
Enabled CSM and set PCIe mode to gen 2, was able to boot.
Updated drivers via Nvidia app to latest (released today), black screen.
Disabled CSM and set PCIe back to gen 3 and I get to login screen, but then goes black screen again after a few seconds.
Set PCIe to gen 2 and seems to be working...


Any suggestions to optimise, or do I just accept very marginally reduced performance from Gen 2?
 
I'm hoping someone can help as I'm running into another problem now. I seem unable to get output from the GPU when booting unless I go via BIOS. No changes to settings, just power on, BIOS, save/discard and exit, then I get an output to the screen and all works properly
 
The processor is the issue — it doesn't work with the 2000 series yet. You need to switch to at least a 5000 series for it to work properly.
 
That seems odd. I have it working but have a bit of hassle each power on. Essentially it boots to a black screen. If I hold the power button to power off, then switch off at the wall, hit the power button again to discharge. When I turn back on at the wall and power up, it boots as normal. The card seems to be working in games and I've had a noticeable improvement in frame rates from the old 1070.
 
Thanks for the suggestion. I'll do some research into these and compatibility with my mobo, cooler and case, but tbh I'm not keen on dropping another £200. I'm obviously a bit out of touch with hardware updates, but it seems mad to me that I can't slot in a new GPU and use it without upgrading CPU too

Edit: I see the Ryzen 5 5600X is £120, or the Ryzen 7 5700X is £140, would either be fine?
 
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Review of the 5700x v 5700x3d. The 5700x manages well above 60fps minimum average in the games tested so it will be fine. It really depends on what games you play and the minimum fps that you want eg old single or two threaded games that I usually play would be fine on a 5600x, if you want to play more modern games that use multiple threads the 5700x might be better.

 
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Thanks for the advice. I think I'll go with the 5700X based on current prices.

Is there any way the incompatibility with my current CPU could have fried the current CPU? I tried switching on this evening and can't get any further than BIOS, even after swapping GPU back to the old 1070.

The CPU is still recognised/showing in BIOS, but the motherboard light for it during boot sequence is showing red.

So I guess the question is also whether I'm likely to have trouble with swapping the CPU for the 5700X now that the PC isn't booting
 
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JamesTuc said:
Is there any way the incompatibility with my current CPU could have fried the current CPU?
Click to expand...
Not saying it can't happen, but I've never heard of a graphics card killing a CPU.

I do wonder if your problem was always something else and the issues you were having was a red herring, since it did (at one point) work.
 
Sometimes a Bios update doesn't work properly first time. Also some Bios updates remove support for older CPU. You could look to see what CPU the current bios is supposed to support and if it is supposed to be supported retry the bios update. I have had this issue before and it took a couple of attempts to get the bios update to work properly
 
Thanks. It did seem like a stretch, but then I also thought I'd be able to just drop the new GPU in and update drivers... Can you think of anything else that would be causing these issues? Could it be RAM? I have some old smaller sticks I may throw in there just to rule that out.

Good call on drivers, I'll double check compatibility and give it a go updating again, but since the PC was working I'm not holding my breath.

What strikes me as odd is that the bios is still showing/recognising the CPU, and the GPU is clearly working as it's outputting to my screen (to show bios).

None of this is making sense to me, so I appreciate the help.
 
JamesTuc said:
That seems odd. I have it working but have a bit of hassle each power on. Essentially it boots to a black screen. If I hold the power button to power off, then switch off at the wall, hit the power button again to discharge. When I turn back on at the wall and power up, it boots as normal. The card seems to be working in games and I've had a noticeable improvement in frame rates from the old 1070.
Click to expand...
What PSU have you got and how old is it? Could be the PSU on it's way out, and the turn on off on is enough of a cycle to "kick" it into gear.
 
PSU is a Corsair SF750 80+ Platinum, it's about 5 years old. Hasn't been pushed at all, power from the wall at peak tends to be around 2-300W.
 
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