when i phoned up first time i was only told it would be X amout xtra amonth was not told there would be a connection fee, they screwed up so had to call them back and because i wasnt told they said they would waver the connection fee 

right then.... "50mb" installed today
and im getting 35mbs max and 1.4mbs up... woohoo *sarcastic*
Could be a router throughput problem - see post #12 in this thread.
all wired- i dont trust routers haha.
i'll test at night, i.e. when other people (that use the same hub) are not using it and we'll see...
defo an improvement on game pings tho :d
if u thinking that i using USB1.0/1.1 port i wasn't, it was in a USB 2 portUSB = slow