Don't think getting a refund is an option, took me almost 4 months just to get them to replace the faulty machine they sent in the first place. Their preferred method is to send out bog standard dell technicians who have no clue what they're doing. (I mean no clue as in the first couple they sent didn't even know how to remove the side door of the case).
If gettin a refund was going to be an easy process I'd probably do it, there's really no reason to buy from Alienware other than not having to deal with this kind of stuff, and that has most definately not been my experience.
If I can't move the card down a space I may well just sell one of them, as has been said there's probably not enough benefit to justify the extra cost of a second 5970, especially if I can't even run them safely anyway.
If gettin a refund was going to be an easy process I'd probably do it, there's really no reason to buy from Alienware other than not having to deal with this kind of stuff, and that has most definately not been my experience.
If I can't move the card down a space I may well just sell one of them, as has been said there's probably not enough benefit to justify the extra cost of a second 5970, especially if I can't even run them safely anyway.
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