6700XT random stutter

[Skellz]

Just recently bought (from OCUK) a Sapphire Nitro+ 6700XT and have noticed a random stutter where the screen freezes for about half a second and the sound breaks. This seems to occur infrequently at the moment, maybe once every few hours. Not a major issue but when playing a game or watching something it's irritating.

I had to update my motherboards (MSI x570 Tomahawk) BIOS to the latest version to get the card to even register a signal to my monitor before it would work. It's running the latest AMD drivers as well and I've also tried updated my sound card (Soundblaster X G6) drivers and firmware.

Cant workout if maybe its unrelated to the GPU, its a GPU driver issue, maybe something's not quite plugged in all the way or got knocked or maybe the mobo BIOS update had an effect.

Any suggestions would be appreciated from the more knowledgeable folks here.

 

[Skellz]

Whats the make and model of your psu? Could be on the edge of the power envelope.

Have you connected two separate power cables from the psu or used a daisy chained one?

I'm using a Seasonic 850W Focus+ Gold, it's about 2-3 years old. Using two separate power cables, although i've noticed that this GPU has a 8pin + 6pin arrangement and my old VEGA 64 had a 8pin+8pin arrangement.

 

[Skellz]

Install DPC latencymon. Keep the program running while you game when the stutter happens you should see the spikes.

Thank you I will give this a try

 

[Skellz]

So I gave Latencymon a try during a game session and it came back with the following:

 

[Skellz]

I have run the test again with a mix of a couple of different games and some video streaming and there was an instance where I got stutter during this test. Today I also updated all my motherboard chipset drivers and so now the mobo, graphics and audio are all up to date.


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[Skellz]

Tried removing things running in background that might be interfering?

Is ur mouse at 1000 poll rate, tried turning it to 500 or 250? I had issues with stutter in gta 5 cos of that or the logitech g software for my g400s. As turning it off fixed that, strange one tho but yea it heavily affected gta 5.

Check ur monitor refresh rate is set ok, also if u have a monitor driver installed i once had issues with flickering with my aoc monitors driver so i went to generic pnp monitor driver by ms and it was better.

Do you have any of them ssds with magic speed things u can turn on in samsung software or whatever drive u have? If so try turning them features off.

I will give those a go, I have a Logitech G603 and it's currently set to 1000 so that may help.

I dont generally touch the speed of the SSDs so those should be set to default. Will give the monitor a check as well but its set to run at 144hz in freesync.