7700K RMA replacement

[HarveyS]

Hi guys and girls,

I recently had to RMA my 7700k for reasons, the CPU is now with Intel and I have been conveniently informed that they are out of stock of the 7700k and they won't even know when they'll be able to provide me with another, they said it could even take a month or more!

So I asked them if there's any chance they could provide me with an alternative CPU, to which they offered me a 7700T as a "one-time alternative" (lol) which I refused. Now they have offered me a 7740X instead, which (from what I can see) is of a similar spec to the 7700K, however I'll need to buy an X299 motherboard.

Now my question is whether you guys think I should accept this as a replacement, or just bite the bullet and wait until they contact me again?

 

[HarveyS]

I'd be fairly disgusted that they offered a 7700T in replacement in the first place, wtf? - Depends how desperate you are to get it back? Have you got another processor/board whilst you wait?
Other option is to take the 7740X and sell it as sealed to get a reasonable price, and then buy another 7700k 2nd hand? Looking on eBay you would still need to spend on-top after a sale so not ideal and you wouldn't know the history of a 2nd hand CPU.. (I would still advise to just wait for a replacement from intel myself)

Yeah I was pretty livid that they would even try to offer me a 7700T, god knows what they were thinking. I wanted to rage at them but considering they still have my CPU it's out of my hands lol. I've got a 6600K that I'm using temporarily, but I'm really missing the Hyperthreading. I guess I don't really have a choice but to wait it out and see what they can do

 

[HarveyS]

So I've just requested a refund, a shame it had to go this way but guess it's the way it has to be. On the bright side I think I'll use the money to go down the Ryzen route

 

[HarveyS]

Hi guys, I've got an update from Intel and they have given me a full refund of the CPU. I guess I'm happy to get the refund but I would have preferred a replacement. Plus I kinda wanted to get a Ryzen-based system so I'll use the money towards that.

 

[HarveyS]

Good thing you got the money back instead of accepting a weaker CPU!
It's a bit of a shame that 7700K did not last a few months more so you could have jumped right onto a 7nm build.

I know , I really want to hold out for the 3000 series because they look amazing but I honestly don't know if I can wait that long. Oh well, you win some you lose some. I guess I'm just happy that they even gave me a refund, I've kinda become an AMD fanboy and after learning about Intel's shady past makes me a bit happy that I can send some of that money to AMD. People will disagree but to each their own

 

[HarveyS]

I got refunded £376, so it should be enough for an X470 and a compatible Ryzen CPU

 

[HarveyS]

top end X470 board and a 2600 then upgrade to a 3000 series

Sounds good, I think that should pull me through until the 3000 series drops

 

[HarveyS]

happy days, do i get you old board for mentioning it haha

how much did you pay?

Haha unfortunately I'm gonna sell the board so it can go towards the 3000 series, I paid the same amount via Amazon, they base the refund amount depending on what you paid for it originally as long as it's within a year. They said if it's more than a year then they'll give me a partial refund depending on the age of the CPU, so I'm glad I got the full refund. I just had to send them a copy of my invoice for validation.

 

[HarveyS]

Glad you got a refund. What was wrong with the 7700K?

So I basically was getting random Blue Screens with an error code that said PAGE_FAULT_IN_NONPAGED_AREA. Normally this would point to a RAM issue but I went through 3 sets of RAM, and two motherboards without any change. Eventually I wouldn't even be able to POST, so I got a 6600k to see if the CPU was the problem, and lo and behold, it was able to POST just fine, and no blue screens to date! So I RMAd it, and the rest of what happened is in the thread haha

 

[HarveyS]

Have you sorted out your replacement board and cpu yet? If so how does ryzen compare to the 7700k (when it was working)?

Yes I just purchased a Ryzen 5 2600 and an X470 board as a replacement! I got both for the same price I paid for the 7700k initially haha. I just ordered it yesterday and it's getting delivered today so I won't know just yet, but the 2600 is only a stopgap as I'm waiting for the Zen 2 to come out and then buy that. I'll set everything up this weekend and keep you updated

 

[HarveyS]

I bet that felt good

Ohhh it felt awesome. I kinda regretted getting the 7700k in a way because I wanted to support AMD more (I have a Vega 56 GPU too) so now I'm glad I am! Full AMD build now haha