8gb fitted/4 gb useable problem

ivan165 · 2 May 2013 at 02:08

hello

I have 8 gb ram fitted but recently noticed only 3.96gb is useable.
I took out one of the two sticks of ram and the computer booted up fine in all the slots, I then tried the other one on its own and no boot. It now looks like one stick is fubar but im wondering if i get more ram will they work or could it be the board as well ? The ram was working fine initially .
The problem is I have been googling and the extra/new ram ends up with the same issue again.....

Any ideas how i could check if the board is ill ?

Spec is in my Sig

thank you
Ivan

andybird123 · 2 May 2013 at 02:14

If one stick works in any slot and the other stick doesn't work in any slot, then it is pretty safe to assume it is the stick and not the mobo

ivan165 · 2 May 2013 at 02:24

Thank you ...thats what i though but the excess googling is making me paranoid ...

oh well i guess i find out at the weekend when i take it back to the store .

iruga89 · 2 May 2013 at 07:59

So google has it's disadvantages too. Lol

Good to hear that your problem has been resolved.