14 Days / Satisfaction Guaranteed
If you wish to cancel your order and return it for a full refund, you have up to a total of 14 days to contact us after the final receipt of your order.
You must inform us in writing if you wish to cancel your order. This can be done through the forums, by webnote, fax or post.
You must return the goods within 14 days of notifying us of the cancellation. We will reimburse you within 14 days of receipt of the goods using the same means of payment as you used when placing the order.
Unfortunately we cannot cover all unforeseeable costs and you will have to pay for the return of any unwanted goods you are returning. Please package the goods properly and ship them in a separate outer box, including all packaging, cables, manuals, drivers and protective bags, however small.
You are liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. For example, if it goes beyond the sort of handling that might reasonably be allowed in a shop. We will deduct this amount from the value of the refund.
We regret that we cannot accept cancellations of computer software if it is unsealed. Accessories and promotional items are part of the order and must be returned to ensure a full refund is given. Free games codes should be unused and still hidden.
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