• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

980 ti woes

agnes

agnes

agnes

Soldato
Joined
1 Dec 2006
Posts
16,889
Location
Amsterdam, NL
Morning all,

I've been getting more and more suspicious about the integrity of my 980 ti. Since owning it, I've had random game crashes. Sometimes none for a week, sometimes, multiple game crashes in the same evening (all the same, game just crashes to desktop with blah.exe has stopped working).

I've tested the memory, CPU and general HDD health status is absolutely fine.

The GPU, I don't overclock it and I can't replicate any issues with it. I have tried to run stress test over night and simply come back to a desktop with software crashes. But I can't get it to happen in front of me (unless I OC too far obviously).

Is there any proper diagnostics software out there to test the GPU? Not some stress tester?

I don't want to send it back and waste OcUK's time if it's something else entirely.

This is the exact GPU: https://www.overclockers.co.uk/evga...s-graphics-card-06g-p4-4995-kr-gx-282-ea.html

Ordered 1st Jun 2015
Thanks
 
Last edited:
What are some examples of "blah" and what Windows version? Any idea of what GPU temps you are reaching?
I run two of these and I've only had that error on Fallout 4 due to an issue in Win 10 Insider preview version.
Andi.
 
andicole0 said:
What are some examples of "blah" and what Windows version? Any idea of what GPU temps you are reaching?
I run two of these and I've only had that error on Fallout 4 due to an issue in Win 10 Insider preview version.
Andi.
Click to expand...

Take your pick. Main games I'm playing are Rise of the Tomb Raider, Fallout 4, Dark Souls... I could go on. They ALL have the same crash. So it's not to do with the games. I've tried multiple drivers.

Unsure on temps, but nothing insane as fans never creep above 75% speed. And seeing as I can play Witcher 3 for 6 hours straight without a hitch some evenings.
 
Can you try Fallout 4 in Windowed borderless mode, that is what allows me to avoid that error. If so it is a Windows error that M$ seem to be aware of.
Andi.
 
Are you able to test the system with a different psu? I just had this problem myself. I use a enermax 1500w platimax and it started to crash the system with a r9 290 in it, then I changed to a 980 ti assuming gpu was faulty but that too crashed. I was able to test with a 650w (which was screaming in pain running my system) but it worked fine! I have now posted the psu off to Enermax following a chat with their tech support.

In short my money is psu. If that psu is multi rail try sharing the load over 2 pci-e leads.
 
andicole0 said:
Can you try Fallout 4 in Windowed borderless mode, that is what allows me to avoid that error. If so it is a Windows error that M$ seem to be aware of.
Andi.
Click to expand...

I know of the issue you talk about. It's not that mate. Thanks though.
 
darknite said:
Are you able to test the system with a different psu? I just had this problem myself. I use a enermax 1500w platimax and it started to crash the system with a r9 290 in it, then I changed to a 980 ti assuming gpu was faulty but that too crashed. I was able to test with a 650w (which was screaming in pain running my system) but it worked fine! I have now posted the psu off to Enermax following a chat with their tech support.

In short my money is psu. If that psu is multi rail try sharing the load over 2 pci-e leads.
Click to expand...

Sadly no access to another PSU. I've been meaning to get rid and get a Corsair to help make my PC more silent, so I guess I might as well buy. If the error isn't fixed, it's an upgrade I've been meaning to do...
 
Since you've ruled out CPU, memory and hdd I'd probably go with PSU as well, faultu power delivery just for a split second can cause those types of crashes without any power to the system being lost.
 
TBH I doubt its PSU related... Reason being if a GPU looses power it will either lock up the system, restart or power off... It wont give you .exe has stopped working error.

this is something else at play here.
 
So when the games crash is it the Nvidia driver failing first which is then causing the game to crash? Or just the game crashing on its own?

Have you tried different drivers?
 
This sounds like the exact same issue I had with my Asus GTX780. I did loads of testing but only when I'd swapped PSU, CPU and mobo did I finally pinpoint the card as the faulty device. I persevered 18 months with it as the crashes weren't persistent across all games. I'd definitely RMA the card.
 
shankly1985 said:
TBH I doubt its PSU related... Reason being if a GPU looses power it will either lock up the system, restart or power off... It wont give you .exe has stopped working error.

this is something else at play here.
Click to expand...

So if it won't do that why has someone else in this very thread fixed the same problem with a new PSU?

As said faulty power delivery doesn't necessarily mean the system will hard crash or shut off.
 
I've just come back to the green side after being red for a few years. Last green card I had was a GTX560ti - plagued by crashes as random as yours. Did my head in until I underclocked the card. Never crashed after that though I was miffed that it didn't run at the advertised speeds.

I'd try taking it down from the factory overclock to stock card speeds or at least by 100mhz on the core and see how you get on. If you do underclock and it's fine then I'd experiment in afterburner with just adding voltage to the factory overclock in 20mv steps. They must bin certain chips for the facory OC'd models and maybe your chip just made the grade but in real life use fails now and again.
 
Kirby Wurm said:
This sounds like the exact same issue I had with my Asus GTX780. I did loads of testing but only when I'd swapped PSU, CPU and mobo did I finally pinpoint the card as the faulty device. I persevered 18 months with it as the crashes weren't persistent across all games. I'd definitely RMA the card.
Click to expand...

This is what I'm thinking. I did previously have a 650w PSU in there for the first month or so which had terrible coil whine, and I remember having the same issues with crashing from time to time. But put it down to new card with new drivers.

I'll check logs tonight, but the crashes are EXACTLY the same regardless of what game. And I've played many games, some intensive, some not.

Always just a black screen/freeze followed instantly by "game.exe has stopped working" generic error.

I've tried every single revision of driver.

If I can find some software that creates a CONSTANT log whilst testing so I can leave it over night to then see if the GPU crashed out or something else
 
Ayahuasca said:
So if it won't do that why has someone else in this very thread fixed the same problem with a new PSU?

As said faulty power delivery doesn't necessarily mean the system will hard crash or shut off.
Click to expand...

If a GPU is processing a game and it looses power or isn't getting enough power a .exe crash isn't what would happen.

am 100% in this I have fixed PC and even my own over the years with faulty PSUs and not one of them showed this kind of symptoms..

They all either random restart, Lock up or just switch off..

A good example of a GPU loosing power mid game is a hard lock up with sound buzzing or looping.
 
So you're 100% because of your own findings, yet someone elses findings in the thread show a new PSU fixed the exact same issue.

Who said anything about losing power? Losing power and faulty power delivery are 2 different things.
 
I did initially put it down to my PSU which at the time was 3 years old, an Antec Truepower that produced horrific coil whine. Before I bought and used the 780 with my EVGA G2 850w I tried it with a Corsair 720w model and the issue persisted across all three.

A black screen prior to a "blah.exe has stopped working" error message was exactly what I experienced. It ruined BF4 for me, it was irregular enough to make me think the game was at fault. I still have nightmares!
 
You must log in or register to reply here.
Back
Top Bottom